Summary
Work History
Education
Skills
Certification
Languages
RegisteredNurse

Safiye Rana Songur

Ottawa,ON

Summary

Service-oriented professional with experience in customer service and community support. Skilled in multilingual communication (English/Turkish), problem-solving, and teamwork. Passionate about helping others through volunteer roles in meal services and youth programs. Certified in First Aid, AODA, Workplace Safety and Smart Serve.

Work History

Volunteer – Meal Services

Shepherds of Good Hope
02.2025 - Current
  • Assisted in meal preparation and served food to individuals experiencing homelessness.
  • Collaborated with staff and volunteers to provide a welcoming environment.
  • Supported 100+ meals/week for vulnerable populations

Volunteer – Art & Violin Programs

Rideau-Rockcliffe Community Resource Centre
10.2024 - Current
  • Assisted with setting up and organizing art activities for children, ensuring materials were readily available.
  • Engaged with children by encouraging creativity, providing guidance, and fostering a supportive atmosphere.
  • Served meals and maintained a clean and organized environment post-activity.
  • Prepared spaces for art/violin programs and distributed snacks to 20+ weekly participants
  • Followed direction from program instructors and supervisors to support smooth operations.

Server

Tava Turkish Cuisine
04.2024 - 12.2024
  • Delivered personalized service to 50+ daily customers, resolving inquiries efficiently.
  • Managed transactions and trained new hires, improving team workflows.
  • Ensured compliance with health/safety standards.

Education

Ottawa Catholic School Board
Ottawa, ON
03.2025 - 07.2026

EC Toronto
Toronto, ON
11.2023

Bachelor of Science - Psychology (English)

Istanbul Nisantasi University
Istanbul, Turkey

Samsun Anatolian High School
Samsun, Turkey
06.2021

Skills

  • Customer Service Excellence
  • Community Engagement
  • Volunteer Coordination
  • Interpersonal Communication
  • Multilingual Support (English/Turkish)
  • Conflict Resolution
  • Time Management
  • Compliance With Safety Standards

Certification

  • AODA
  • First Aid & CPR
  • GBA+
  • Workplace Safety
  • Smart Serve

Languages

English
Bilingual or Proficient (C2)
Turkish
Native or Bilingual
Safiye Rana Songur