SAFIULLAH SAIFI
MONTREAL,QUEBEC
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
16
16
years of professional experience
Work History
MERCHANDISER
COKE CANADA
Montreal, QC
06.2023 - Current
- Regularly monitored store shelves to ensure product availability, restocking and rotating merchandise as needed.
- Organized displays according to company standards and specifications.
- Assisted customers with locating desired items within store locations.
- Provided feedback from customers regarding product selection, display, and pricing.
- Maintained a clean and organized work environment at all times.
- Inspected shipments for quality control purposes prior to stocking shelves or racks with merchandise.
- Provided training and support for new staff members in regards to merchandising operations.
DELIVERY
UBER EATS
Montreal, Quebec
01.2019 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Understood and followed oral and written directions.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Assisted with customer requests and answered questions to improve satisfaction.
- Delivered products to customer locations on time.
PRODUCTION
WALMART
Montreal, Quebec
01.2019 - 01.2022
- Operated forklift to move materials and finished products within warehouse.
- Loaded and unloaded delivery trucks with pallet jacks and hand carts.
- Inspected product quality prior to packaging and shipment.
- Assisted in setting up production lines for manufacturing processes.
- Followed safety protocols while operating machines and equipment.
- Tracked production data such as number of items produced per hour, day, week.
- Communicated with team members regarding tasks assigned during shift.
- Kept operations area neat and orderly to minimize obstacles.
MANAGEMENT CLERK
MEDINA QUALITY
Montreal, Quebec
01.2019 - 01.2019
- Answered phones in a courteous manner while providing excellent customer service.
- Performed data entry tasks to update customer accounts records.
- Verified accuracy of all paperwork prior to submission for processing.
- Provided administrative support such as scheduling appointments or meetings.
- Scanned documents into digital formats ensuring accuracy of content.
- Greeted visitors in a friendly and professional manner while directing them appropriately.
- Performed data entry and recordkeeping tasks to track company correspondence and updates.
SALES AGENT
IOS SOLUTIONS
Montreal, Quebec
01.2017 - 01.2018
- Conducted market research to identify potential customers and their needs.
- Generated leads through cold calling, online searches, and referrals from existing clients.
- Adhered strictly to all applicable laws and regulations pertaining to customer privacy rights.
- Provided accurate information regarding products and services while upselling additional products when appropriate.
- Maintained records of customer interactions, transactions, comments, and complaints.
TEAM MEMBER
TIM HORTONS
Montreal, Quebec
01.2013 - 01.2016
- Greeted customers and provided friendly customer service.
- Prepared specialty coffee drinks, smoothies, juices, and other beverages according to company recipes.
- Cleaned work areas, equipment, utensils, dishes, and silverware.
- Operated cash registers and credit card machines for transactions.
- Maintained records of inventory levels and orders for supplies.
- Tracked daily sales figures for reporting purposes.
- Managed daily operations of coffee shop, including scheduling staff and ordering supplies.
- Supervised cashiers and baristas to ensure accuracy of orders and customer satisfaction.
- Oversaw all employee training programs related to coffee preparation, customer service, and store policies.
PERSONAL TRAINER
KPK GYM
01.2008 - 01.2011
- Developed personalized fitness programs for clients based on their individual goals and needs.
- Conducted assessments to evaluate clients' current physical condition, strength, flexibility, and body composition.
- Monitored progress of clients during workouts and provided feedback and encouragement.
- Created nutritional plans that support overall health goals of clients.
- Educated clients about the benefits of regular exercise and healthy eating habits.
- Assisted clients in setting realistic short-term and long-term goals.
- Explained principles of nutrition including basic dietary guidelines to help optimize results.
- Researched new training methods, trends, equipment., to stay up-to-date on industry standards.
Education
Finance And Insurance Technology -
COLLEGE LASALLE
Montreal, QC07-2019
FRENCH LANGUAGE -
WILLIAM HINGSTON
Montreal, QC01.2013
DIPLOMA INFROMATION TECHNOLOGY -
HARRIS INSTITUTE
01.2011
DIPLOMA HUMAN RESOURCE MANAGEMENT -
SCHUANAZIA COLLEGE
01.2010
Certificate -
RED CROSS
01.2006
Skills
- Problem-solving capabilities
- Strong communication abilities
- Promotional planning
- Stock control
- Stock Rotation
- Quality Assurance
- Safety Management
- Attention to Detail
- Customer Service
Activities
- Sports and Fitness
- Watching movies
- Playing soccer
- Reading books
- Social activities
- Watching podcasts
- Self-development books
References
Reference from work and studies are available upon request
Languages
English
Native/ Bilingual
French
Professional
Persian
Native/ Bilingual
Hindi
Native/ Bilingual
Urdu
Native/ Bilingual
Timeline
MERCHANDISER
COKE CANADA
06.2023 - Current
DELIVERY
UBER EATS
01.2019 - Current
PRODUCTION
WALMART
01.2019 - 01.2022
MANAGEMENT CLERK
MEDINA QUALITY
01.2019 - 01.2019
SALES AGENT
IOS SOLUTIONS
01.2017 - 01.2018
TEAM MEMBER
TIM HORTONS
01.2013 - 01.2016
PERSONAL TRAINER
KPK GYM
01.2008 - 01.2011
Finance And Insurance Technology -
COLLEGE LASALLE
FRENCH LANGUAGE -
WILLIAM HINGSTON
DIPLOMA INFROMATION TECHNOLOGY -
HARRIS INSTITUTE
DIPLOMA HUMAN RESOURCE MANAGEMENT -
SCHUANAZIA COLLEGE
Certificate -
RED CROSS
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