Safiullah Abu Yusuf Mohammed
Ottawa,ON
Summary
Dynamic Restaurant Manager with proven expertise at Boustan Lebanese Restaurant, excelling in food safety and team leadership. Recognized for enhancing customer satisfaction through exceptional service and effective conflict resolution. Skilled in vendor management, ensuring quality control while maintaining budget compliance. Committed to fostering a positive work environment and driving operational success.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Restaurant Manager
boustan lebanise restaurant
Ottawa, Ontario
06.2021 - Current
- Monitored stock levels of ingredients to ensure timely delivery of fresh produce.
- Established policies for cash handling procedures to maximize security measures.
- Ensured compliance with all food safety regulations and sanitation standards.
- Oversaw the recruitment, hiring, onboarding, training, scheduling and evaluation of employees.
- Ordered supplies from vendors as needed while staying within budget guidelines.
- Assisted with kitchen preparation during peak times as needed.
- Resolved conflicts among employees in an effective manner.
- Supervised and trained staff in customer service, food handling, and safety protocols.
- Performed regular maintenance checks on equipment to ensure proper functioning.
- Provided exceptional customer service by anticipating guest needs before they arise.
- Prepared employee schedules to maintain appropriate staffing levels during peak periods.
Cashier
st laurent pizza
Montreal, Quebec
03.2020 - 05.2021
- Stocked shelves with merchandise when needed.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Greeted customers and answered any questions they had about the store's products and services.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Ensured compliance with all safety regulations within the store environment.
- Answered customer inquiries regarding store policies and procedures.
Education
High School Diploma -
Dhaka College
Dhaka,bangladesh07-2019
Skills
- Food safety
- Cash handling
- Team leadership
- Quality control
- Vendor management
- Customer service
Affiliations
- football
- fishing
- travelling
Languages
English
Full Professional
French
Limited
Bengali
Native/ Bilingual
Certification
- food handler certificate
Timeline
Restaurant Manager
boustan lebanise restaurant
06.2021 - Current
Cashier
st laurent pizza
03.2020 - 05.2021
High School Diploma -
Dhaka College
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