Safia Siddiqui
Scarborough,ON
Summary
Results-driven senior supervisor with over seven years in retail. Proven ability to enhance customer satisfaction through exceptional service, accurate cash handling, and effective training of new team members. Eager to contribute to a dynamic team environment.
Overview
8
8
years of professional experience
Work History
Store Team Member/Senior supervisor
Tim Hortons
Ajax, Ontario
06.2017 - 08.2024
- Provided excellent customer service in a fast-paced environment.
- Collaborated with team members to ensure smooth workflow during peak hours.
- Handled cash transactions accurately and efficiently at the register.
- Assisted in stocking shelves with merchandise.
- Handled customer complaints professionally and efficiently.
- Assisted in training new team members on operational procedures.
Kumon Assistant
Kumon
Ajax, Ontario
06.2016 - 05.2017
- Assisted instructors in preparing lesson materials and student assessments.
- Organized student records and maintained accurate attendance logs.
- Communicated with parents regarding student progress and program updates.
- Organized and maintained filing systems for documents and records.
- Answered incoming calls, responded to emails, faxes and other inquiries from customers and vendors.
Education
Diploma - Biotecnology
Centennial College of Applied Arts And Technology
Scarborough, Ontario06-2022
Skills
- Customer service
- Cash handling
- Time management
- Organization skills
- Inventory control
Timeline
Store Team Member/Senior supervisor
Tim Hortons
06.2017 - 08.2024
Kumon Assistant
Kumon
06.2016 - 05.2017
Diploma - Biotecnology
Centennial College of Applied Arts And Technology