Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Safia Dirie

Toronto,ON

Summary

Energetic and personable with natural ability to create welcoming environments and foster positive guest experiences. Possesses strong communication and organizational skills essential for coordinating reservations and managing guest interactions. Committed to providing exceptional service and contributing to seamless and enjoyable atmosphere.

Overview

3
3
years of professional experience

Work History

Host

Lavecchia
09.2024 - Current
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.

Cashier

Pastables
10.2023 - 05.2024
  • Helped customers complete purchases, help customers make food choices, and interact with customers.
  • Operated cash register for cash, debit, and credit card transactions with no issues.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Restocked and organized foods and utensils.
  • Set up new sales displays each week with fresh merchandise.

Desk Receptionist

Somali Immigrant Aid Organization
06.2022 - 09.2023
  • Kept reception area clean and neat to give visitors positive first impression.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Provided support to company employees by copying, faxing, and filing documents.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Responded to inquiries from callers seeking information.
  • Assisted with onboarding new clients and securing paperwork completion.

Education

Associate of Applied Science - Public Health

Toronto Metropolitan University
Toronto, None
06-2028

High School Diploma -

Richview Collegiate Institute
Toronto, ON
06.2024

Skills

  • Customer service
  • Team collaboration

Languages

English
Native or Bilingual

Timeline

Host

Lavecchia
09.2024 - Current

Cashier

Pastables
10.2023 - 05.2024

Desk Receptionist

Somali Immigrant Aid Organization
06.2022 - 09.2023

Associate of Applied Science - Public Health

Toronto Metropolitan University

High School Diploma -

Richview Collegiate Institute

Similar Profiles

CREATE PROFILE
Safia Dirie