Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Safia Dirie

Toronto,ON

Summary

Driven professional with experience at Pastables and the Somali Immigrant Aid Organization, excelling in customer assistance and cash register operation. Demonstrated ability to improve client satisfaction and streamline payment processes, showcasing strong organization and effective communication skills. Proven track record in enhancing operational efficiency and fostering positive customer relationships.

Overview

2
2
years of professional experience

Work History

Cashier

Pastables
10.2023 - 05.2024
  • Helped customers complete purchases, help customers make food choices, and interact with customers.
  • Operated cash register for cash, debit, and credit card transactions with no issues.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Restocked and organized foods and utensils.
  • Set up new sales displays each week with fresh merchandise.

Desk Receptionist

Somali Immigrant Aid Organization
06.2022 - 09.2023
  • Kept reception area clean and neat to give visitors positive first impression.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Provided support to company employees by copying, faxing, and filing documents.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Responded to inquiries from callers seeking information.
  • Assisted with onboarding new clients and securing paperwork completion.

Education

High School Diploma -

Richview Collegiate Institute
Etobicoke, ON
06.2024

Skills

  • Customer Assistance
  • Payment Processing
  • Cash Register Operation
  • Product Recommendations
  • Strong Organization
  • Scheduling appointments
  • Meeting Preparation
  • Bookkeeping

Languages

English
Native or Bilingual

Timeline

Cashier

Pastables
10.2023 - 05.2024

Desk Receptionist

Somali Immigrant Aid Organization
06.2022 - 09.2023

High School Diploma -

Richview Collegiate Institute

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Safia Dirie