Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Safia Allibhoy

Goleta

Summary

Diligent, patient, and adaptable professional with a diverse background in operations, surgical scheduling, and medical assistance within the healthcare sector. Proven expertise in behavioral intervention, complemented by strong skills in marketing, sales, and management. Demonstrated ability to excel in production, graphic design, and project management, showcasing a versatile skill set that enhances team collaboration and drives organizational success. Committed to delivering high-quality results while navigating dynamic environments and fostering positive relationships.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Specialty Clinics Coordinator

Doctors Without Walls - Santa Barbara Street Medicine
Santa Barbara, CA
05.2026 - Current
  • Implemented and maintained a sustainable specialty care framework to improve healthcare access for Santa Barbara's unhoused population.
  • Directed teams of volunteer clinicians and support staff to facilitate seamless clinic operations, delivering vital specialized medical care across multiple clinics to underserved and unhoused patients.
  • Oversaw maintenance of equipment and supplies essential for delivering specialized care in dental, optometric, and dermatologic services.
  • Managed comprehensive patient documentation and facilitated long-term follow-up visits to ensure continuity of care.
  • Partnered with local health organizations and community partners to enhance care accessibility, coordinate patient outreach initiatives to foster community engagement, and to cultivate a safe, welcoming, and inclusive environment for patients and volunteers.
  • Facilitated grant procurement and budget oversight with organizational leaders, ensuring reliable access to essential specialized medical services.
  • Enhanced and led volunteer clinician training, improving overall service delivery through standardization of procedures across clinics, procurement of specialty resources, and continuous recruitment of specialty clinicians.

Medical and Surgical Assistant + Scribe

Santa Barbara Skin Institute
Santa Barbara, CA
10.2023 - Current
  • Performed patient intake, including reviewing medical history, medications, allergies, taking vitals, and preparing patients for examinations.
  • Documented HPI, physical exam findings, assessments, treatment plans, procedure notes by scribing in real-time during patient encounters.
  • Assisted with tissue handling, hemostasis, retraction, maintenance of sterile field, and patient monitoring during medical and surgical procedures including Mohs micrographic surgery, excisions, surgical repairs and reconstructions, and biopsies.
  • Assisted in complex surgical procedures, demonstrating adaptability and knowledge across multiple disciplines.
  • Processed, stained, and managed pathology specimens sterilely.
  • Improved operating room readiness, setting up surgical tables and equipment with precision and care.
  • Entered and managed orders for lab tests, biopsies, specialized testing, coordinating with external labs and facilities.
  • Performed wound care, suture and staple removals, and dressing changes post-operatively.
  • Provided preoperative and postoperative education to patients and families to manage recovery.
  • Handled patient triage, including responding to calls regarding medication refills, lab results, and wound care questions

Clinical Operations Lead

The Ryu Hurvitz Orthopedic Clinic
Santa Barbara, CA
09.2022 - 10.2023
  • Assisted in troubleshooting general IT issues while maintaining EHR scheduling and administrative systems for seamless office operations.
  • Established and enforced operational protocols to enhance efficiency in front office and back office systems within a medical setting.
  • Authored detailed, user-friendly technical documentation and guidelines for clerical and clinical systems to ensure consistent usage and compliance, facilitating improved understanding and implementation among staff.
  • Organized medical supply inventory effectively, preventing shortages that could disrupt patient care or clinical operations.
  • Increased efficiency of clinical operations through proficient utilization of medical equipment and software applications.
  • Worked with clinical operations and medical directors to develop consistent language and criteria for forms, protocols, reports, and safety procedures.
  • Optimized resource utilization by identifying opportunities for cost savings within clinical operations without compromising patient care quality.

Medical Assistant and Clinical Float

The Ryu Hurvitz Orthopedic Clinic
Santa Barbara, CA
10.2021 - 10.2023

Medical Assistant:

  • Coordinated patient care and administrative tasks for four specialized orthopedic surgeons, ensuring optimal workflow and communication.
  • Assisted in preparing charts for patient consultations. Supported patients during rooming processes. Verified insurance benefits and authorizations for patient procedures. Restocked medical supplies in exam rooms. Scheduled appointments with external imaging labs.
  • Assisted physicians with in-office procedures such as suture removals and fitting durable medical equipment. Prepared injections for patient treatment.
  • Served as primary liaison for patient inquiries, concerns, and care coordination.
  • Prepared and maintained examination rooms, ensuring compliance with safety protocols and cleanliness standards.

Clinical Float:

  • Oversaw high-volume patient interactions and ensured accuracy of medical records as a fill-in medical receptionist.
  • Managed patient intake processes, including scheduling appointments and verifying insurance information.
  • Streamlined office operations by implementing organized filing systems for medical records and documents.
  • Implemented streamlined check-in protocols, significantly decreasing administrative tasks for medical staff and enhancing patient experience.

Surgery Coordinator

The Ryu Hurvitz Orthopedic Clinic
Santa Barbara, CA
08.2021 - 10.2023
  • Managed surgery scheduling and coordination for four specialized orthopedic surgeons in a high-volume clinic.
  • Managed logistical coordination for 10-15 in-patient and out-patient procedures weekly, enhancing collaboration between patients, surgical facilities, and anesthesia groups.
  • Managed pre-operative and post-operative documentation, ensuring compliance with regulatory standards and accuracy.
  • Coordinated with insurance providers to gather essential information for eligibility benefits and prior authorization, ensuring accurate coding for billing.
  • Ensured timely insurance verifications and authorizations, preventing delays in scheduled procedures.
  • Coordinated testing, labs and other diagnostic data for proper clearance prior to surgery.
  • Troubleshot scheduling conflicts or issues promptly, working closely with involved parties to find mutually beneficial solutions quickly.
  • Regularly reviewed surgical schedules to identify potential areas for improvement, making data-driven recommendations to optimize efficiency and patient experience including adjustment of set block times at in-patient and out-patient surgical facilities to allow for greater flexibility.

Production Assistant

KCRW
Los Angeles, CA
07.2018 - 06.2022
  • Provided comprehensive assistance to DJs during live broadcasts, maintaining precise playlist information and conducting follow-up research on featured artists.
  • Implemented security measures at radio station by supervising door access to safeguard premises from unauthorized entry.
  • Executed nightly giveaways and addressed caller concerns through effective phone communication.
  • Collaborated with on-air talent to prepare scripts and segment outlines.
  • Stayed alert, active, and ready, especially during late night broadcasts, to respond to any request at any time using variety of available resources.
  • Reduced production errors through close attention to detail and thorough quality control checks.

Marketing Intern

KCRW
Los Angeles, CA
06.2017 - 06.2022
  • Served as an ambassador for KCRW, partnering with venues to ensure seamless event operations.
  • Managed KCRW social media channels to enhance audience interaction and maintain brand visibility.
  • Utilized social media channels to foster public connections and promote KCRW events, supporting community engagement.
  • Collaborated with cross-functional teams to support promotional activities and events.
  • Coordinated logistics for events, ensuring smooth execution and attendee satisfaction.
  • Contributed to the creation of compelling content for the station's social media, newsletter, blog, and on-air segments.
  • Cultivated relationships with listeners and supporters by engaging directly directly with event attendees through tabling, face-to-face marketing, and dynamic, compassionate conversation.

Marketing and Recruiting Director

Hyperion Behavioral Health Center
Los Angeles, CA
12.2020 - 08.2021

Recruiting Director

  • Conducted comprehensive research to identify and develop effective recruitment strategies aimed at attracting top talent.
  • Sourced active and passive candidates for current and future job openings.
  • Developed and implemented thorough candidate evaluation and screening procedures to enhance recruitment effectiveness.
  • Developed and implemented training programs while providing consistent support to ensure staff proficiency and confidence.

Marketing Director

  • Created comprehensive outreach materials to strengthen client relationships.
  • Spearheaded the execution of targeted marketing campaigns from conception to completion.
  • Oversaw the creation of compelling marketing materials, including brochures, presentations, and social media content.
  • Created content and promotional materials to drive engagement and conversions.

Behavior Therapist

Hyperion Behavioral Health Center
Los Angeles, CA
09.2020 - 08.2021
  • Executed strategic initiatives aimed at enriching children's interactions and development across school, home, and community settings.
  • Administered therapy and applied behavioral analysis techniques as called for within parameters of the client's individualized behavior plan, including IEPs as relevant, as directed by the supervising BCBA in collaboration with the student's family and school personnel.
  • Cultivated a safe and healthy environment tailored to meet the individual needs of clients with an understanding of their social and emotional development.
  • Conducted systematic observations and implemented interventions as needed to ensure alignment with therapeutic goals.
  • Engaged families in treatment processes, providing support and education on behavioral health strategies.
  • Evaluated program effectiveness, recommending improvements to enhance service delivery quality.

Scheduling Coordinator

Hyperion Behavioral Health Center
Los Angeles, CA
03.2021 - 07.2021
  • Streamlined appointment coordination for therapists and clients, ensuring effective time management and resource allocation.
  • Utilized scheduling software to optimize client and staff scheduling processes.
  • Coordinated scheduling of staff hours to adhere to established company guidelines and labor laws.
  • Compiled and presented weekly reports detailing case scheduling and contract fulfillment for the director's review.
  • Developed and implemented structured field training initiatives for new therapists, focusing on practical application of therapeutic techniques.
  • Facilitated timely substitute coverage to ensure uninterrupted operations during cancellations.
  • Engaged with clients and staff to ensure effective coordination and review of schedules.

Behavioral Interventionist

Inclusive Education and Community Partnership (IECP)
02.2020 - 01.2021
  • Focused on executing directed strategies to enrich children's educational experiences within school settings.
  • Administered therapy and applied behavioral analysis techniques as called for within parameters of their individualized behavior plan, including IEPs as relevant, as directed by the supervising BCBA in collaboration with the student's family and school personnel.
  • Cultivated a safe and healthy environment tailored to meet individual needs of students with an understanding of their social and emotional development.
  • Conducted systematic observations and implemented interventions as needed to ensure alignment with therapeutic goals.
  • Engaged families in treatment processes, providing support and education on behavioral health strategies.
  • Evaluated program effectiveness, recommending improvements to enhance service delivery quality.

Program Facilitator

Camp Connect
Virtual
02.2020 - 09.2020
  • Lead and facilitated a group of 20 international youth in a comprehensive session twice a day.
  • Empowered youth across the globe in a camp of 500+ participants to interact, explore, learn from each other.
  • Guided youth from different language backgrounds through workshops on creative writing.
  • Implemented thorough lesson plans and guided content through intensive daily sessions.
  • Created and maintained detailed documentation to streamline logistical planning and enhance data tracking for groups of 20-100 participants.
  • Modeled empathy, encouraged active listening, and fostered development of youth from different geographic, language, socioeconomic backgrounds.
  • Delivered technical support and guidance to groups ranging from 20 to 100 individuals, overcoming language barriers.

Caregiver - Memory Care

Oakmont Senior Living
Santa Clarita, CA
06.2019 - 05.2020
  • Facilitated residents' activities of daily living (ADL) in accordance with individualized service and care plans.
  • Responded to residents needs promptly while maintaining residents self-respect, dignity, safety, confidentiality.
  • Documented and communicated any observed or suspected changes in resident conditions to ensure timely intervention by supervisor.
  • Monitored and maintained compliance with safety standards to provide a safe and secure atmosphere for staff, residents, and guests.
  • Promoted a culture of teamwork through effective communication and cooperation with colleagues and other departments.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
  • Collaborated with healthcare team members to develop personalized care plans for each client, resulting in tailored support and improved wellbeing.
  • Developed engaging recreational activities tailored to individual interests and abilities, boosting mental stimulation for patients throughout their day-to-day lives and improving social interaction and emotional well-being.

Social Media Intern

Social Lighthouse
Los Angeles, CA
01.2019 - 06.2019
  • Managed and expanded social media channels, including Facebook, Instagram, LinkedIn, and YouTube.
  • Achieved increased audience engagement through tailored copywriting for Facebook, Instagram, and LinkedIn. Delivered compelling social media content that strengthened brand presence and user interaction. Generated interest and interaction by creating persuasive posts for various online platforms.
  • Facilitated on-site client events to capture social content and deliver real-time engagement through livestreams.
  • Sought out and collaborated with influential figures to enhance content reach and visibility.
  • Achieved increased engagement by managing social media campaigns and analyzing effectiveness to optimize ROI. Drove strategic improvements in social media performance through ongoing monitoring and evaluation.

Assistant Store Manager

Tillys
Los Angeles, CA
01.2018 - 06.2019
  • Supervised associates in daily retail operations to enhance team performance.
  • Managed daily store operations to ensure efficient opening, closing, and timely updates.
  • Supported management team in enhancing workforce capabilities through effective hiring and training initiatives.
  • Demonstrated exemplary behaviors in sales communication, money handling, and interpersonal skills.
  • Collaborated with management team as a key holding member, overseeing critical initiatives and team performance.

Marketing Director

IV Party: Associated Students Student Government Political Party at UC Santa Barbara
Santa Barbara, CA
01.2016 - 06.2018
  • Developed comprehensive visual assets for marketing campaigns to enhance brand visibility across platforms including Facebook, Instagram, Twitter, and Snapchat.
  • Ensured alignment of visual branding across multiple platforms to enhance brand recognition and user experience.
  • Facilitated meaningful connections between party candidate and constituents to strengthen community relations via social media and personal interactions.
  • Organized, supervised, and executed comprehensive election strategies across diverse platforms to ensure successful candidate election over several election cycles.
  • Oversaw budget allocation for marketing projects, ensuring cost-effective solutions.
  • Fostered partnerships with campus organizations to increase outreach efforts.

Publicity Director

Dhadkan, UC Santa Barbara
Santa Barbara, CA
09.2015 - 06.2016
  • Planned year-long marketing scheme to recruit participants for and publicize a large scale national dance competition and showcase in downtown Santa Barbara.
  • Designed all marketing materials, including curated videos and photographs, for social media platforms such as Facebook and Instagram.
  • Developed engaging press materials, including press kits, pitches, and fact sheets that captured the essence of each project or campaign.
  • Created physical marketing materials including posters and flyers to distribute on campus and throughout the Santa Barbara community.
  • Designed printed materials to secure sponsorship from professional and student-run organizations throughout the Santa Barbara community.
  • Coordinated press releases and promotional materials, ensuring consistency in messaging.

Media Coordinator

Women's Ensemble Theatre Troupe, UC Santa Barbara
Santa Barbara, CA
11.2015 - 02.2016
  • Coordinated all recording and distribution of filmed performances of UCSB's Women's Ensemble Theatre Troupe's performances of The Vagina Monologues.

Education

High School Diploma -

Cleveland Charter High School Humanities Magnet Program
Reseda, CA
06-2013

Bachelor of Arts - Global Studies

University of California, Santa Barbara

Bachelor of Science - Psychological and Brain Studies

University of California, Santa Barbara

Skills

  • Dynamic interpersonal skills
  • Excellent oral and written communication skills
  • Strong leadership abilities
  • Creative problem solver
  • Direct patient-focused care
  • Daily client contact
  • Thorough and consistent documentation
  • Safety precautions, including hazardous waste handling and correct PPE use and disposal
  • Mandating reporting training
  • EMR and insurance verification
  • Mastery of Microsoft Office, iWork, and Adobe Creative Suite
  • Well-versed in videography, photography (point-and-shoot and dSLR), and editing
  • Proficient in social media outreach and campaigning
  • Accomplished in graphic design, visual branding, and content development
  • Experience with ad-serve programs including Double Click For Publishers (DFP), CRM software and programs, PR software including Cision, and ESP programs including MailChimp and Constant Contact
  • Typing speed: 105wpm

Certification

  • Valid CA Driver's License
  • CPR
  • First Aid
  • California CNA
  • COVID-19 Contact Tracing Course Certificate from Johns Hopkins University

Languages

English
Native or Bilingual
Urdu
Native or Bilingual
Hindi
Native or Bilingual
Spanish
Limited Working
French
Limited Working

Timeline

Specialty Clinics Coordinator

Doctors Without Walls - Santa Barbara Street Medicine
05.2026 - Current

Medical and Surgical Assistant + Scribe

Santa Barbara Skin Institute
10.2023 - Current

Clinical Operations Lead

The Ryu Hurvitz Orthopedic Clinic
09.2022 - 10.2023

Medical Assistant and Clinical Float

The Ryu Hurvitz Orthopedic Clinic
10.2021 - 10.2023

Surgery Coordinator

The Ryu Hurvitz Orthopedic Clinic
08.2021 - 10.2023

Scheduling Coordinator

Hyperion Behavioral Health Center
03.2021 - 07.2021

Marketing and Recruiting Director

Hyperion Behavioral Health Center
12.2020 - 08.2021

Behavior Therapist

Hyperion Behavioral Health Center
09.2020 - 08.2021

Behavioral Interventionist

Inclusive Education and Community Partnership (IECP)
02.2020 - 01.2021

Program Facilitator

Camp Connect
02.2020 - 09.2020

Caregiver - Memory Care

Oakmont Senior Living
06.2019 - 05.2020

Social Media Intern

Social Lighthouse
01.2019 - 06.2019

Production Assistant

KCRW
07.2018 - 06.2022

Assistant Store Manager

Tillys
01.2018 - 06.2019

Marketing Intern

KCRW
06.2017 - 06.2022

Marketing Director

IV Party: Associated Students Student Government Political Party at UC Santa Barbara
01.2016 - 06.2018

Media Coordinator

Women's Ensemble Theatre Troupe, UC Santa Barbara
11.2015 - 02.2016

Publicity Director

Dhadkan, UC Santa Barbara
09.2015 - 06.2016

High School Diploma -

Cleveland Charter High School Humanities Magnet Program

Bachelor of Arts - Global Studies

University of California, Santa Barbara

Bachelor of Science - Psychological and Brain Studies

University of California, Santa Barbara
Safia Allibhoy