Safaa Sohail
Mississauga,ON
Summary
Dedicated Early Childhood Studies student at Toronto Metropolitan University, minoring in Psychology, with a profound commitment to the cultivation of inclusive and child-centered educational environments. Experienced in supporting newcomer children and addressing the diverse needs of children with disabilities, demonstrating empathy, collaboration, and adaptability. Passionate about enhancing language development and social skills in children with communication barriers, with the goal of pursuing graduate studies in Speech-Language Pathology to further support wholistic child development.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Field Placement Student
CE Academy
Mississauga, Ontario
09.2024 - Current
- Support school-aged children with disabilities through conductive education methods to support their physical, cognitive, and social development.
- Collaborate with a multidisciplinary team to develop individualized programs tailored to the goals of each child.
- Implement physical and cognitive activities designed to enhance motor skills, coordination, and self-confidence.
Front Desk Clerk
City of Mississauga
Mississauga, Ontario
08.2023 - Current
- Serve as the primary point of contact for information on programs, events, and facilities.
- Develop facility activity lists, manage staff schedules, coordinate rental setups, and perform other administrative tasks to support daily operations.
- Direct customer inquiries to the appropriate department personnel.
- Greet visitors and provide general information about the venue.
Box Office Assistant
City of Mississauga
Mississauga, Ontario
02.2022 - Current
- Respond to customer queries regarding event schedules, venue details, and ticket availability, both in person and over the phone.
- Assist patrons with ticket and subscription purchases through expertise in Paciolan, TicketMaster, and Archtics software.
- Utilize point-of-sale systems to process ticket payments accurately and efficiently at the box office counter.
- Prepare detailed reports on attendance figures for each event held at venue.
Deputy Returning Officer
City of Mississauga
Mississauga, Ontario
06.2024 - 06.2024
- Examined all forms, instructions, and envelopes upon receipt of supplies.
- Reviewed the list of electors to identify changes, Special Ballot voters, and those who voted at the Advance Poll.
- Administered oaths when required.
- Managed the distribution of election materials, such as ballots and voter lists.
- Responded promptly to inquiries from voters regarding their eligibility or registration status.
Field Placement Student
Centennial Infant and Child Centre
Toronto, Ontario
01.2024 - 04.2024
- Supported young children with disabilities through the development of curriculum tailored to the unique abilities and developmental needs of each child.
- Collaborated with team members to implement Individualized Education Plans (IEPs), and developed adaptive materials and sensory activities to enhance engagement and motor skills development.
Field Placement Student
Newcomer Centre of Peel
Mississauga, Ontario
09.2022 - 12.2022
- Collaborated with team members to develop language-inclusive curricula that addressed diverse linguistic and cultural needs of newcomer children.
- Developed activities that incorporated sensory play and simple language aids to support children with limited English proficiency.
Deputy Returning Officer
City of Mississauga
Mississauga, Ontario
10.2022 - 10.2022
- Examined all forms, instructions, and envelopes upon receipt of supplies.
- Reviewed the list of electors to identify changes, Special Ballot voters, and those who voted at the Advance Poll.
- Administered oaths when required.
- Managed the distribution of election materials, such as ballots and voter lists.
- Responded promptly to inquiries from voters regarding their eligibility or registration status.
Day Camp Counselor
YMCA
Mississauga, Ontario
06.2022 - 09.2022
- Supervised and engaged groups of children in a safe, supportive, and inclusive environment, which ensured a positive camp experience.
- Communicated effectively with parents/guardians on camper progress, incidents, or concerns.
- Led age-appropriate recreational and educational activities to foster social, emotional, and physical development.
Front Desk Clerk & Vehicle Registration Specialist
Meadowvale Honda
Mississauga, Ontario
03.2020 - 11.2021
- Delivered high-quality customer service to clients and visitors, which contributed to positive feedback from both management and clients.
- Supported administrative tasks, such as filing, data entry, and appointment scheduling, which enhanced team productivity.
- Optimized registration procedures, which improved document accuracy and time management.
Barista
Starbucks Canada
Mississauga, Ontario
03.2018 - 08.2020
- Increased store sales through the development of relationships with regular customers and the promotion of additional products.
- Ensured timely and efficient service throughout peak hours, which resulted in reduced wait times through effective communication with team members.
- Achieved recognition from management for consistent performance in daily sales and customer satisfaction goals.
Education
Bachelor of Arts - Early Childhood Studies
Toronto Metropolitan University
Toronto, ON06-2025
Skills
- Cultural Competency
- Interpersonal Relationships
- Program Facilitation
- Project Management
- Customer Service
- Instruction Design
- Curriculum Assessment
- Behavior Management
- Communication
- Multilingual
- Teamwork
- Time Management
- Organization Skills
- Technological Proficiency
- Research Skills
- Stress Management
- Creativity and Innovation
- Empathic Design
- Problem Solving
- Resource Management
Accomplishments
- Dean's List Recipient, Faculty of Community Services: June 2024
- Dean's List Recipient, Faculty of Community Services: June 2023
Certification
- Standard First Aid & CPR/AED Level C
- Tri-Council Policy Statement: Ethical Conduct for Research Involving Humans Course on Research Ethics (TCPS 2: CORE 2022)
Languages
Urdu
Native/ Bilingual
Hindi
Native/ Bilingual
English
Native/ Bilingual
Volunteering
L.I.F.E Program Facilitator, March of Dimes Canada
- Advocated for individuals with disabilities through an emphasis on accessibility and inclusion in their communities.
- Assessed physical environments for accessibility, developed checklists to identify barriers, and supported participants as they voiced their needs through advocacy letters.
- Managed setup and cleanup to support program operations, which created a smooth experience for participants.
- Encouraged participant independence and decision-making through tailored activities.
- Provided hands-on support with care tasks, such as mobility assistance.
Timeline
Field Placement Student
CE Academy
09.2024 - Current
Deputy Returning Officer
City of Mississauga
06.2024 - 06.2024
Field Placement Student
Centennial Infant and Child Centre
01.2024 - 04.2024
Front Desk Clerk
City of Mississauga
08.2023 - Current
Deputy Returning Officer
City of Mississauga
10.2022 - 10.2022
Field Placement Student
Newcomer Centre of Peel
09.2022 - 12.2022
Day Camp Counselor
YMCA
06.2022 - 09.2022
Box Office Assistant
City of Mississauga
02.2022 - Current
Front Desk Clerk & Vehicle Registration Specialist
Meadowvale Honda
03.2020 - 11.2021
Barista
Starbucks Canada
03.2018 - 08.2020
Bachelor of Arts - Early Childhood Studies
Toronto Metropolitan University
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