SAFA ALHAJ-HAMMOUD
Surrey,BC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Pizza Hut
10.2021 - Current
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Informed customers about special promotions and provided detailed information for various products.
Education
High School Diploma -
Queen Elizabeth Secondary
Surrey, BC06.2023
Skills
- Complaint Resolution
- Product Knowledge
- Customer Service
- Problem Resolution
- Call Management
- Critical Thinking
- Customer Relationship Management (CRM)
- Promotional Support
Timeline
Customer Service Representative
Pizza Hut
10.2021 - Current
High School Diploma -
Queen Elizabeth Secondary
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