Saeed Nasser
Saskatoon,SK
Summary
Almost 2 years of customer service experience providing excellence MS Office (Word, Excel, Outlook, Explorer) Fluent in English, Cantonese and Arabic.
Experienced and dedicated professional with a passion for making a meaningful contribution in a volunteer capacity. Collaborative and adaptable, adept at quickly adjusting to changing needs and focused on achieving impactful results. Possesses excellent communication, organizational, and interpersonal skills, consistently providing reliable support and fostering effective teamwork.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Volunteer
Ark Eden Foundation
Lamma Island, Hong Kong
08.2024 - 08.2024
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Boosted fundraising efforts, securing valuable donations through targeted campaigns.
- Strengthened volunteer team effectiveness by providing training sessions.
- Boosted donations to organization by strategizing and executing fundraising events.
Server
Alto Bar and Grill
Causeway Bay, Hong Kong
02.2023 - 07.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Interpreter Volunteer
Christian Action
Tsim Sha Tsui, Hong Kong
07.2023 - 05.2024
- Enhanced communication by providing accurate interpretation services between non-English speaking individuals and English speakers.
- Improved access to educational resources for non-English speaking students by translating materials into their native languages.
- Ensured accurate understanding of complex technical jargon for industry professionals during meetings and workshops through precise interpreting skills.
- Enabled smooth business transactions between international partners through proficient translation of documents and verbal communications.
- Bridged language gaps at community meetings by offering simultaneous interpretation services, promoting inclusivity and open dialogue among attendees.
- Provided cultural input to speakers to help parties who did not speak similar languages communicate with and understand one another.
Server
Honbo
Kowloon, Hong Kong
03.2022 - 06.2022
- Greet guests warmly and provide a welcoming dining experience
- Assist customers in selecting burger and side order menu items, providing recommendations and detailed information about ingredients or dietary options
- Address customer questions, concerns, and complaints promptly to ensure satisfaction
- Take accurate food and beverage orders and relay them to the kitchen or bar staff
- Ensure all special requests or dietary needs are communicated effectively
Education
High School Diploma -
Delia Memorial School (Hip Wo)
Kwun Tong03.2024
Skills
- MS Office (Word, Excel, Outlook, Explorer)
- Fluent in English,Cantonese and Arabic
- Positive attitude
- Leadership qualities
- Computer skills
- Public speaking
- Foreign language proficiency
Languages
English
Arabic
Cantonese
Personal Information
Total Experience: Almost 2 years of customer service experience providing excellence
Certification
Completed the HKFYG School of Leadership Program.
Timeline
Volunteer
Ark Eden Foundation
08.2024 - 08.2024
Interpreter Volunteer
Christian Action
07.2023 - 05.2024
Server
Alto Bar and Grill
02.2023 - 07.2024
Server
Honbo
03.2022 - 06.2022
High School Diploma -
Delia Memorial School (Hip Wo)