Saeed Mirabi
Markham,ON
Summary
Dynamic and results-oriented professional with extensive experience in customer service and sales, including a successful tenure at SalesStaff. Excelled in relationship building and problem-solving, significantly enhancing customer satisfaction and store performance. Skilled in inventory management and adept at fostering positive customer engagements, consistently driving sales and repeat business.
Experienced with customer service, inventory management, and sales support. Utilizes effective communication skills to enhance team collaboration and customer interactions. Knowledge of retail operations and product merchandising to drive store success. Knowledgeable Customer Fulfillment associate with solid background in retail operations. Demonstrated ability to enhance customer satisfaction and contribute to store efficiency. Proven record of teamwork and adaptability in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Store Team Member
SalesStaff
02.2024 - 10.2024
- Maintained general knowledge of departments to help customers quickly locate products and merchandise.
- Increased customer satisfaction by providing exceptional service and promptly addressing concerns.
- Organized and recovered shelves, put away returns, and cleaned spills and messes to maintain high standards throughout sales floor.
- Developed strong relationships with regular customers which increased return visits.
- Interacted positively with team members and customers to promote commitment to organization's vision and values.
- Resolved customer complaints professionally, demonstrating empathy and commitment to excellent service.
- Used computer and point of sale system knowledge to process transactions, perform product lookups and verify inventory availability.
- Assisted colleagues during busy periods or when covering absences so that the optimum level of staffing was maintained at all times.
- Supported promotional events to increase store traffic and sales.
Real Estate Agent
Salesperson
08.2020 - 12.2023
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated, facilitated, and managed real estate transactions.
- Advertised client properties through websites, social media, and real estate guides.
- Maintained connections with clients to encourage repeat business and referrals.
- Communicated with clients to understand property needs and preferences.
- Advised clients on market conditions and property value for informed decision-making.
- Successfully managed multiple offers for sellers, securing the best possible outcome in each situation.
Education
Bachelor of Science - Elektronik
Azad Unıversity
Iran12-2014
Skills
- Cleanliness and hygiene
- Workplace safety
- Store maintenance
- Reliability and punctuality
- Stock replenishment
- Brand representation
- Returns and exchanges
- Reliable and responsible
- Customer service
- Friendly and helpful
- Team cooperation
- Attention to detail
- Honest and dependable
- Customer assistance
- Relationship building
- Team leadership
- Positive customer engagement
- Store opening and closing
- Inventory and stocking
- Organization
Languages
Persian
Native or Bilingual
English
Limited Working
Timeline
Store Team Member
SalesStaff
02.2024 - 10.2024
Real Estate Agent
Salesperson
08.2020 - 12.2023
Bachelor of Science - Elektronik
Azad Unıversity
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