Sadya Cousineau
Salaberry-de-Valleyfield,QC
Overview
7
7
years of professional experience
Work History
Head Waitress
The Farsides
Montreal, QC
12.2022 - Current
- Trained staff members on use of POS system, knowledge of the menus, and on steps of services
- Supervised openings and closes of restaurant
- Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service
- Handled cash and debit/credit transactions of up to 6000$ per shift
Waitress
Boa Vida Terasse
Montreal, QC
06.2022 - 09.2022
- Kept server areas clean and stocked to increase efficiency while working tables
- Explained food items and guiding guest through the menus
- Took and relayed food and beverages orders of over 200 items per shift
- Maintained knowledge of methods of preparation, ingredients, allergens to each food items and cocktails
- Ensured customer satisfaction with timely table check-ins to assess food and beverage needs
Catering Server/Bartender
Société Traiteur
Montreal, QC
06.2018 - 12.2018
- Arranged linens and table settings according to seating plan and event theme
- Served appetizers, and delivered entrees for banquet guests.
- Prepared and served multiple 'speedrails' and 'basic drinks' to guest
Hostess
Buonanotte
Montreal, QC
03.2017 - 11.2017
- Welcomed guests to restaurant
- Took reservations by phone, answered customer questions, and informed of accurate wait times
- Monitored setting of floorplan and tables for service.
Education
Bachelor of Arts (B.A.) - Psychology
McGill University
Diplôme d'études collégiales - Social Sciences
John Abbott College
High School Diploma -
École de la Baie-Saint-François
Skills
- Service Prioritization/Multitasking
- Customer Service
- Teamwork
- Punctuality
References
References available upon request
Languages
English
Full Professional
French
Native/ Bilingual
Timeline
Head Waitress
The Farsides
12.2022 - Current
Waitress
Boa Vida Terasse
06.2022 - 09.2022
Catering Server/Bartender
Société Traiteur
06.2018 - 12.2018
Hostess
Buonanotte
03.2017 - 11.2017
Bachelor of Arts (B.A.) - Psychology
McGill University
Diplôme d'études collégiales - Social Sciences
John Abbott College
High School Diploma -
École de la Baie-Saint-François