Enthusiastic and customer-focused professional with a background in Business Administration and hands-on experience in the insurance industry. A recent graduate from Seneca Polytechnic, passionate about providing exceptional customer service, problem-solving, and building strong client relationships. Skilled in communication, conflict resolution, and working collaboratively in fast-paced environments. Expert at handling inquiries, troubleshooting issues, and ensuring customer satisfaction. With a natural ability to connect with people and a drive for excellence, I am eager to bring my skills to a dynamic customer service role.