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Summary
Dynamic professional with a proven track record at Sedgwick, adept in coaching and mentoring with a flair for innovation and creativity. Excelled in conflict resolution and knowledge management, enhancing team efficiency and project success. Skilled in compliance management and technical tools, ensuring optimal performance and data integrity.
Overview
3
3
years of professional experience
Work History
Care Team Representative
Sedgwick
01.2024 - 09.2024
- Advocated for proper resource allocation towards critical projects, ensuring successful completion without compromising other responsibilities.
- Facilitated conflict resolution between team members when necessary, keeping focus on the common goals and fostering a collaborative work culture.
- Served as a liaison between management and frontline staff, ensuring effective communication of organizational updates and changes in policy.
- Implemented best practices for knowledge management within the team, facilitating easy access to information and resources needed for success.
Administrative Assistant
CHU De Quebec
01.2022 - 12.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Education
College - Biological Sciences
Cégep De Rosemont
Montréal,QCHigh School -
Jean-de-Brébeuf
Québec, QC06.2018
Skills
- Coaching and mentoring
- Innovation and creativity
- Technical skills
- Compliance management
Languages
English
Native or Bilingual
French
Native or Bilingual
Timeline
Care Team Representative
Sedgwick
01.2024 - 09.2024
Administrative Assistant
CHU De Quebec
01.2022 - 12.2023
College - Biological Sciences
Cégep De Rosemont
High School -
Jean-de-Brébeuf
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