Summary
Overview
Work History
Education
Skills
Certification
Availability
Timeline
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Sadman Sakib Saad

Winnipeg

Summary

Dedicated and versatile professional with a proven track record across various industries including retail, hospitality, and event management. With extensive experience as a sales associate, event coordinator, server, retail manager, and stock supervisor, I bring a unique blend of leadership, customer service expertise, and operational proficiency to the table. Known for my ability to effectively manage teams, drive sales, and deliver exceptional customer experiences, I thrive in fast-paced environments and excel at solving challenges with creativity and efficiency. Seeking to leverage my diverse skill set and passion for exceeding expectations in a dynamic role where I can continue to contribute to organizational success and personal growth.

Overview

5
5
years of professional experience
1
1
Certification

Work History

BARISTA & STOCK SUPERVISOR

Tim Hortons (coffee shop)
02.2024 - Current
  • Made coffee and other drinks, helped keep the establishment clean
  • Kept track of inventory and ordered supplies as needed and had conversations with customers.
  • Maintained a clean and organized workspace for optimal productivity and safety.


CASHIER & STOCK SUPERVISOR

Style Democracy
01.2024 - 02.2024
  • Worked flexible schedule and extra shifts to meet business needs.
  • Greeted customers entering store and responded promptly to customer needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

WAITER / FLOOR INCHARGE / TEAM LEADER

HERFY (DHAKA BRANCH)
05.2023 - 11.2023
  • Elevated dining experiences not through scripted hospitality, but by connecting authentically with patrons
  • As a team leader, prioritized collaboration and mutual growth, viewing success as a shared journey.

CUSTOMER SERVICE REPRESENTATIVE

INFINITY (DHAKA BRANCH)
08.2021 - 04.2022
  • Personally invested in understanding and resolving customer concerns, fostering a culture of genuine care
  • Met performance targets not as a metric but as a testament to a commitment to meaningful interactions.

MARKETING ASSISTANT

YELLOW (DHAKA BRANCH)
01.2020 - 08.2021
  • Contributed insights not derived from statistics alone but from a genuine understanding of customer needs
  • Worked towards increased brand visibility not just as a task but as a shared endeavor with the community.

EVENT COORDINATOR

THE WESTIN DHAKA
01.2019 - 12.2019
  • Approached event coordination not as a logistical challenge but as an opportunity to create memorable experiences
  • Embraced the unpredictable nature of events, cultivating adaptability and resilience.

Education

Bachelor of Science - Computer Science

University of Manitoba
07.2028

Skills

  • Versatile professional with a genuine passion for creating positive experiences
  • Eager to contribute a rich tapestry of skills and authentic experiences to a team-oriented work environment

Certification

Smart Choice Responsible Service, 7636670

Availability

  • sunday,saturday:8:00a.m-10:00p.m
  • Monday,tuesday,wednesday,thursday,friday: 9:00a.m-11:00p.m

Timeline

BARISTA & STOCK SUPERVISOR

Tim Hortons (coffee shop)
02.2024 - Current

CASHIER & STOCK SUPERVISOR

Style Democracy
01.2024 - 02.2024

WAITER / FLOOR INCHARGE / TEAM LEADER

HERFY (DHAKA BRANCH)
05.2023 - 11.2023

CUSTOMER SERVICE REPRESENTATIVE

INFINITY (DHAKA BRANCH)
08.2021 - 04.2022

MARKETING ASSISTANT

YELLOW (DHAKA BRANCH)
01.2020 - 08.2021

EVENT COORDINATOR

THE WESTIN DHAKA
01.2019 - 12.2019

Bachelor of Science - Computer Science

University of Manitoba

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Sadman Sakib Saad