Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
CSR
Dominos's Pizza
09.2022 - 04.2023
Answered constant flow of customer calls with minimal wait times.
Answered customer telephone calls promptly to avoid on-hold wait times.
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Offered advice and assistance to customers, paying attention to special needs or wants.
Prep Cook
Chachi's
03.2022 - 08.2022
Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Sales Associate
Buy Low Foods
09.2021 - 04.2022
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Helped customers locate products and checked store system for merchandise at other sites.
Prepared merchandise for sales floor by pricing or tagging.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Senior Teacher
South Point School & College
07.2016 - 08.2021
Assisted with curriculum planning and materials selection.
Maintained full credentials and up-to-date understanding of trends in education.
Mentored junior teachers to improve teaching, classroom management and disciplinary strategies.
Set objectives for instructional quality and results benchmarks for students.
Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
Fostered student curiosity and interest through creative hands-on activities.
Voice Actor
Freelance
01.2015 - 08.2021
Introduced shows on air and announced station breaks, commercials and public service information.
Maintained professional attitude and demeanor at all times.
Used body language, facial expressions and vocal techniques to convey messages.
Collaborated with other actors to create believable and dynamic scenes.
Drama Teacher
Excel Academy
02.2016 - 07.2018
Encouraged students to perform well and learn from failure.
Implemented effective classroom management techniques to provide safe, calm learning environment.
Exposed students to diverse content to build perspective in drama pedagogy.
Planned lessons to reflect group and individual student needs utilizing creative instruction.
Skilled at working independently and collaboratively in a team environment.
Self-motivated, with a strong sense of personal responsibility.
Education
Master of Educational Leadership program -
Vancouver Island University
BA (Hons) - Theatre & Performance Studies
University of Dhaka
Bangladesh
2014
HSC - undefined
Viqarunnisa Noon College
2009
SSC - Humanities
Viqarunnisa Noon School
2007
Skills
Computer Literacy
Skills in
MS word (English & Bengali typing) Email & Internet browsing
Coordination
Patient Care
Research
Documentation
Warehousing Functions
Additional Information
Academic Learning Participated and conducted workshop on Theatre Games, Yoga, Speech, Mime, dance, Music, Improvisation, Devising Play, Design, Theatre for Development (TFD). Psychology in Theatre, TV program making technique, Event management, Social research. Acted in Oriental and Occidental play. Designed Play (Set, Light and costume). Directed Proscenium theatre based play.