Sadish Sankaran
Milton,Canada
Summary
Seasoned Salesforce Developer with 12+ years of experience working well as both part of team and independently. Highly experienced in all aspects of the software development lifecycle with proven ability to deliver on key project milestones.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Salesforce Consultant
Citi
08.2022 - Current
- Citi, the global bank – an institution connecting millions of people across hundreds of countries and cities by responsibly providing financial services that enable growth and economic progress
- As Salesforce consultant was part of Institutional Clients Group(ICG) business group, where building/maintaining a sophisticated Client management system on Sales Cloud
- Key Project Activity:
- Act as a technical advisor to the development team
- Responsible for driving technical innovation
- Identify and contribute to technical Continual
- Service Improvement (CSI) initiatives
- Contribute on key Development activities (LWC, Aura, Integration) for on-site team
- Ensure solution is scalable and meets overall business requirements.
Salesforce Consultant
Accenture
02.2022 - 07.2022
- Accenture is global leader in Salesforce delivery and consultation
- As Salesforce consultant worked closely with one of clients in healthcare industry, the Client’s Vaccine management runs on
- Salesforce Health Cloud and a new Implementation on Pharmacy Digital Program
- Key Project Activity:
- Prepared Technical Solution document for the Digital Program
- Support Skedulo(Appointment booking system) enhancement
- Helped in Vendor assessment on Telemedicine product implementation
- Work closely with Offshore team on Effort Estimation/Design/Architecture plan
Senior Salesforce Developer
Integrate2Cloud
03.2021 - 01.2022
- Integrate 2 Cloud Apps is a Toronto based Saleforce.com System Integrators (SI) and Appexchange
- Apps Developers (ISV) with 6+ years of experience delivering cloud services and automation and solutions to large and small businesses across Marketing, Sales, Service, Operations, Finance
- Analytics AI and Platforms Integration
- Key Project Activity:
- Implemented Pardot solution for Toronto Global
- Sales Cloud implementation for VisaPlace and integrated ScheduleOnce(online meeting schedular), 8x8 (CTI), DocuSign(e-signature), Chargent(Payment system)
- Service Cloud and Communities (Experience Cloud) implementation for Netsweeper
- Financial Service Cloud, Pardot, Conga Integration implementation for Skyline Wealth group
- Lightning Schedular, Zoom system Integration, CallTrackingMetrics CTI implementation
- Digital engagement (SMS messaging service) for AGM Renovations
- Implemented Financial Service Cloud for Alterna savings
Senior Salesforce Engineer
07.2016 - 03.2021
- Lendified is Canada’s premier online lender for small businesses and offers an AI-powered credit platform to financial institutions across North America
- Key Project Activity:
- Core member of Lending solution implemented by Q2(formerly Cloud Lending) for
- Lendified Loan management
- Developed custom LWC page as part of Classic to Lightning migration
- Manage Mailable Prospect, Administrative action, User support on Pardot for Lendified
- Developed Payment integration with VersaPay and Salesforce using Apex
- Implemented DocuSign solution for Lendified
- Integrated Sales Cloud with HubSpot system
- Built Custom AURA components/LWC pages for Business requirments
- Single point of contact for entire Organization on Salesforce system
- Built reports/dashboard for CEO/CTO/CFO to monitor Sales/Marketing/Revenue
Senior Software Engineer
ABCO India Private Ltd, ABCO India Pvt. Ltd
06.2015 - 04.2016
- An Optum company (www.optum.com) is a leading health services and innovation company dedicated to help make the health system work better for everyone
- With more than 115,000 people worldwide, Optum combines technology, data and expertise to improve the delivery, quality and efficiency of health care
- Key Project Activity:
- Design and Solution the features proposed by Product Owner
- Run the Sprint Planning, Sprint Commitment, Sprint Retrospective and daily Scrum/Stand up
- Ability to keep updated with new Salesforce features/functionalities for better packaging the
- PRM app
- Develop PRM application with native out of box features and when needed customize with
- Apex/VF/Triggers
Software Consultant
CGI, Yellow Pages
12.2014 - 05.2015
- Yellow Pages wanted to migrate to new Contact Center solution in order to fully optimize their process
- Five9 has been evaluated as one of the Contact Center solution by Yellow Pages to fully integrate within the YPG environment specially SFDC
- Also there is a Sales team in YPG which wanted to effectively utilize the cloud application Salesforce for all their Sales process building some custom solutions on the Service cloud of SFDC
- Key Project Activity:
- Worked with Five9 Cloud Contact Center team to handle all Salesforce Customization and
- Configuration
- Salesforce SPOC with Traction vendor for Customer Support Salesforce implementation
- Participate in all Salesforce functional demo for Yellow page business requirements and responsible to assess the Technology team
- Responsible for all Salesforce development in Yellow pages in-house app team
Associate Consultant
Polaris Financial Technology Limited, BMO, Polaris
02.2012 - 11.2014
- Consulting & Services Ltd is an innovator in digital transformation, offering solutions that result in performance breakthroughs where incremental improvements are not sufficient
- Key Project Activity:
- Worked with Offshore team with all Salesforce Deliverables
- Integration with Outlook and SmartPhone devices
- Creation of Web services (SOAP API), Batch Apex
- Closely interact with Client Technology team for requirements, design, development and deployment
- Worked with multiple Technology team on the integration
- Manage the Deployment activities
- Involved in developing complex business logic with Apex Class & Visualforce Pages
- Defect fixing for Critical and Show stoppers
System Trainee
Polaris Software Lab, Polaris Consulting
12.2009 - 01.2012
- Services Ltd is an innovator in digital transformation, offering solutions that result in performance breakthroughs where incremental improvements are not sufficient
- Key Project Activity:
- Developed Custom objects, Fields and Validation Rules
- Defined Workflow Rules and Tasks
- Developed Custom buttons and links to enhance UI
- Created user Roles and Profiles, Security controls and Shared settings
- Implemented picklists, dependent pick lists, lookups, junction objects, master detail relationships, validation and formula fields to the custom objects
- Created Visual force pages and Apex classes
- Defined Formula’s for custom fields
- Used SOQL queries and SOSL for retrieving data
- Designed different Approval stages
- Created Apex triggers
- Developed Workflows & created custom hierarchy
- Handled Data Loader for bulk Import & Export operations
Education
Bachelor in Computer Science -
S A Enginerring College
Tamil Nadu, India04.2009
Skills
- Preventative Maintenance
- Apex Code
- Requirements Traceability Matrix (RTM)
- Analyze Security
Certification
Salesforce Certified
Platform Developer I
Issued Sep 2021
Salesforce.com Certified
Administrator
Issued Jun 2011
Salesforce Certified
Platform App Builder
Issued Mar 2018
Pardot Specialist
Issued Jun 2021
AREAS OF EXPERTISE
Sales Cloud Service Cloud Health Cloud
Financial Service Cloud Marketing Cloud Pardot
Commerce Cloud Digital Engagement APEX/AURA/LWC
REST/SOAP API Data Loader VS Code Editor, Eclipse
Design/Solution Git, SourceTree BitBucket, Tortoise SVN
Timeline
Salesforce Consultant
Citi
08.2022 - Current
Salesforce Consultant
Accenture
02.2022 - 07.2022
Senior Salesforce Developer
Integrate2Cloud
03.2021 - 01.2022
Senior Salesforce Engineer
07.2016 - 03.2021
Senior Software Engineer
ABCO India Private Ltd, ABCO India Pvt. Ltd
06.2015 - 04.2016
Software Consultant
CGI, Yellow Pages
12.2014 - 05.2015
Associate Consultant
Polaris Financial Technology Limited, BMO, Polaris
02.2012 - 11.2014
System Trainee
Polaris Software Lab, Polaris Consulting
12.2009 - 01.2012
Bachelor in Computer Science -
S A Enginerring College