Sadik Quansah
Montreal,QC
Overview
8
8
years of professional experience
Work History
Security Guard
GardaWorld Security
09.2022 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Responded quickly to incidents and assessed active situations for security concerns.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Promoted public awareness and community education programs to educate public on false alarm prevention and compliance.
- Monitored CCTV cameras and alarm systems for security breaches.
Security Guard
Allied Universal Security Services
09.2021 - 09.2022
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Responded quickly to incidents and assessed active situations for security concerns.
- Checked and verified photo identification prior to granting facility access.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
- Inspected and adjusted security systems, equipment and machinery to maximize coverage of parking lots and building interior and exterior.
- Promoted public awareness and community education programs to educate public on false alarm prevention and compliance.
- Examined doors, windows and gates to verify security.
Food and Beverage Cashier
Tim Hortons
11.2019 - 12.2019
- Utilized product knowledge of foods and beverages to make suggestions to customers.
- Engaged customers to help create superior food and beverage experience.
- Operated and sanitized kitchen and food preparation equipment.
- Provided correct change to customers while following cash handling policies and procedures.
- Inventoried par stock levels in coolers and racks.
- Accurately handled cash register transactions while providing excellent customer service.
- Demonstrated excellent multitasking skills, balancing customer orders and requests to maintain satisfaction.
- Cleaned and organized condiment and beverage stations to maintain tidiness.
Collections Agent
Credit One Bank
02.2017 - 07.2017
- Processed payments and applied to customer balances.
- Achieved performance goals on consistent basis.
- Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
- Persistently reached out to customers with extremely past due accounts to recover lost revenue.
- Negotiated to collect balance in full.
- Managed past due collection calls, skip tracing, outside collections agency coordination and litigation activities.
- Maintained high volume of calls and met demands of busy and productive group.
- Negotiated with account holders to devise repayment plans and minimize collections receivables.
Special Needs Bus Monitor
Autobus Gerald Seguin
01.2016 - 08.2016
- Partnered with bus driver to load and unload special needs students and equipment for safe departure and arrival.
- Placed special needs students in designated seats and fastened and secured seat belts before departure to reduce risk of injury.
- Supervised students and maintained discipline on bus to reduce driver distraction.
- Operated lift and secured wheelchair to maximize student safety and stability.
Education
Diploma - Data Science
Concordia University
Montreal, QC01.2023
High School Diploma -
John F. Kennedy High School
Montréal, QC06.2009
Skills
- Safety and Security
- Staff Management
- Microsoft SharePoint
- Emergency Response
- Reporting Skill
- Write Reports
Languages
English
Full Professional
French
Professional Working
Timeline
Security Guard
GardaWorld Security
09.2022 - Current
Security Guard
Allied Universal Security Services
09.2021 - 09.2022
Food and Beverage Cashier
Tim Hortons
11.2019 - 12.2019
Collections Agent
Credit One Bank
02.2017 - 07.2017
Special Needs Bus Monitor
Autobus Gerald Seguin
01.2016 - 08.2016
Diploma - Data Science
Concordia University
High School Diploma -
John F. Kennedy High School
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