Sadie Stephens
Sacramento
Summary
Dynamic bartender and server with a proven track record in high-volume environments. Expertise in efficient workflow management and customer engagement, enhancing service speed and satisfaction in every interaction.
Overview
9
9
years of professional experience
Work History
Bartender
Pietro’s Trattoria
03.2024 - Current
- Crafted and served a diverse range of cocktails, enhancing customer experience and satisfaction.
- Assisted in training new bartenders on drink preparation techniques and customer service standards.
- Implemented efficient workflow processes during peak hours, improving service speed and efficiency.
- Served high customer volumes during special events, nights, and weekends.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Server
Lodi Beer Company
04.2022 - 12.2023
- Managed accurate order processing using POS systems, enhancing transaction efficiency.
- Delivered exceptional customer service in fast-paced environment, ensuring guest satisfaction and repeat business.
- Resolved customer complaints effectively, fostering positive relationships and loyalty among patrons.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Server
Chili's Restaurant
07.2021 - 04.2022
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
Mangia Ristorante
05.2017 - 03.2020
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Education
Bachelor of Science - Construction Management
Sacramento State
Sacramento, CA05.2028
Skills
- Strong multitasking
- Highly reliable
- Team player attitude
- Outgoing personality
- Customer service expertise
- Drink preparation techniques
- Memory retention
- Team training and development
- Alcohol awareness
Timeline
Bartender
Pietro’s Trattoria
03.2024 - Current
Server
Lodi Beer Company
04.2022 - 12.2023
Server
Chili's Restaurant
07.2021 - 04.2022
Server
Mangia Ristorante
05.2017 - 03.2020
Bachelor of Science - Construction Management
Sacramento State