Sadie Hannam
Hamilton,ON
Summary
Driven professional with experience at Hamilton Health Sciences Volunteer Association, excelling in customer service and skilled in professional phone etiquette. Proficient in Microsoft Office Suite and undergoing training in MEDITECH. Demonstrated adaptability and adept at maintaining high customer satisfaction, showcasing a results-oriented approach with a focus on customer care.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Food Service Associate
Hamilton Health Sciences Volunteer Association
03.2023 - Current
- Provided excellent customer service by greeting guests, taking orders, and assisting with any inquiries or special requests
- Resolved customer complaints and inquiries efficiently and effectively, maintaining a high level of professionalism and positive attitude via phone and in-person interactions
- Collaborated with team members to ensure smooth operations and timely delivery of food orders
Office Associate
Kingsview Financial
01.2024 - 04.2024
- Maintained and organized electronic and paper files with accuracy and attention to detail
- Streamlined office processes by creating and maintaining organizational systems for files and documents
- Assisted with sorting, scanning, and shredding confidential documents in a timely manner
- Organized and maintained physical and digital filing systems to ensure easy retrieval of documents
Education
Bachelor of Arts - Film And Entertainment
Sheridan College
Oakville, ONSkills
- Familiarity with Microsoft Office
- Adaptability
- Customer service
- Professional phone etiquette
- Medical Terminology
- Reception duties
Certification
- Medical Terminology, St. John's Ambulance - July 2024
Timeline
Office Associate
Kingsview Financial
01.2024 - 04.2024
Food Service Associate
Hamilton Health Sciences Volunteer Association
03.2023 - Current
Bachelor of Arts - Film And Entertainment
Sheridan College
- Medical Terminology, St. John's Ambulance - July 2024
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