Sadie Callas
Toronto
Summary
As grocery management professional, adept at overseeing daily store operations and implementing effective inventory control strategies. Proven track record of fostering a collaborative team environment and driving results through exceptional customer service. Reliable and adaptable, with a focus on operational efficiency and staff development.
Overview
6
6
years of professional experience
Work History
Grocery Manager
Farm Boy
11.2023 - 03.2024
- Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.
- Increased customer satisfaction by implementing efficient inventory management and product rotation systems.
- Reviewed inventory levels and placed orders for products and merchandise for restocking purposes.
- Delivered excellent customer service while managing daily operations, increasing repeat business from satisfied shoppers.
Grocery Manager
Organic Garage
09.2022 - 11.2023
- Supervised employees across all departments.
- Completed store orders and managed inventory.
- Trained and supervised new employees.
- Received training in cash handling and produce management.
- Administrative duties including emails and completing various paperwork, such as invoices, orders, item listings, and general employee documentation.
- - Stocked and organized fresh, frozen, and dry goods efficiently.
- Held responsibility for the opening and closing of the store.
- Managed the receipt of deliveries.
- Acted as the Health and Safety Manager.
- Developed departmental schedules.
- Executed planograms as required.
- Received training in Point of Sale (POS) systems.
- Conducted heavy lifting as needed.
- Oversaw merchandising in the store by creating aesthetically pleasing displays and systematically arranging products.
Assistant Grocery Manager
Organic Garage
11.2021 - 09.2022
- Supervised employees across all departments.
- Stocked and organized fresh, frozen, and dry goods.
- Managed emails and completed various paperwork, including invoices, orders, item listings, and employee documentation.
- Oversaw store orders and inventory management.
- Received training in cash handling and produce management.
- Opened and closed the store.
- Received deliveries.
- Served as the Health and Safety Manager.
- Completed planograms.
Full time Grocery clerk
Organic Garage
04.2020 - 09.2021
- Efficiently stocking and organizing all fresh, frozen, and dry goods to ensure maximum freshness
- Accurately completing inventory to maintain optimal stock levels
- Promptly receiving and processing deliveries to keep operations running smoothly
- Rotated grocery products ensuring that expired or spoiled items were immediately removed
- Demonstrated flexibility in work schedule by covering shifts or assisting with additional tasks as needed, contributing to a cohesive team dynamic.
Hmr Clerk Part time Deli
Real Canadian Superstore
11.2018 - 12.2019
- Provided attentive customer service by greeting and assisting patrons with their needs.
- Efficiently restocked supplies on the sales floor, ensuring that all items were readily available for customers.
- Thoroughly closed and cleaned departments at the end of the day, maintaining a tidy and organized environment.
- Prepared various hot and cold meals, focusing on quality and presentation.
- Organized the department to enhance workflow and ensure products were displayed effectively.
Cooked and served delicious hot meals, ensuring a satisfying customer dining experience. - Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
Supervisor
Canadian Adventure Camp
06.2018 - 09.2018
- Supervised
- Organized activities
- Managed inventory of all equipment
- Help facilitate life skills and education strategies
Education
High School Diploma -
Victoria Park Colligate
06-2021
Skills
- Coordination of inventory
- Customer service and assistance
- Verbal and written communication
- Customer service management
Timeline
Grocery Manager
Farm Boy
11.2023 - 03.2024
Grocery Manager
Organic Garage
09.2022 - 11.2023
Assistant Grocery Manager
Organic Garage
11.2021 - 09.2022
Full time Grocery clerk
Organic Garage
04.2020 - 09.2021
Hmr Clerk Part time Deli
Real Canadian Superstore
11.2018 - 12.2019
Supervisor
Canadian Adventure Camp
06.2018 - 09.2018
High School Diploma -
Victoria Park Colligate
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