Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sadie Boden-Cote

Kelowna,BC

Summary

Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Server

Hotel Eldorado Lakeside Dinning
02.2025 - Current
  • Delivered exceptional food and beverage service in a high-volume, upscale lakeside dining environment, consistently exceeding guest expectations.
  • Built rapport with guests by offering knowledgeable recommendations on wine pairings and seasonal menu items, enhancing overall dining experience.
  • Maintained a polished and professional demeanor while managing multiple tables during peak service hours with efficiency and grace.
  • Collaborated closely with kitchen and bar teams to ensure timely and accurate order delivery, minimizing wait times and optimizing guest satisfaction.

Seasonal Wine Ambassador

Cedar Creek Winery
08.2024 - Current
  • Educated guests on wine selections, tasting notes, and food pairings.
  • Provided exceptional customer service in a high-end hospitality setting.
  • Assisted in wine tastings, sales, and special events.

Server

Mission Creek Golf
05.2023 - 08.2024
  • Anticipated customer needs, ensuring an excellent dining experience and high return customer rate.
  • Maintained extensive menu knowledge, including ingredients, preparation methods, and dietary restrictions.
  • Efficiently managed multiple tables, ensuring smooth service flow during peak hours.
  • Collaborated with servers, hosts, and kitchen staff to maintain a cohesive and efficient work environment.

Server

Shoreline Brewing
04.2021 - 08.2024
  • Delivered exceptional customer service, ensuring a positive dining experience.
  • Efficiently managed multiple tables, providing timely and attentive service.
  • Memorized and effectively communicated menu offerings, specials, and beverage selections.
  • Worked closely with kitchen staff to ensure accurate and prompt food delivery.
  • Adapted to fast-paced and fine dining environments while maintaining professionalism.

Seasonal Educator

Lululemon Athletica
04.2023 - 08.2023
  • Provided expert knowledge on Lululemon products, materials, and features to assist customers effectively.
  • Assisted in inventory control, including restocking and processing shipments.
  • Delivered outstanding customer service by actively listening to and addressing customer concerns.

Education

Bachelor of Business Administration -

Capilano University
07-2027

High School Diploma -

École Kelowna Secondary
06-2023

Skills

  • Strong work ethic
  • Exceptional customer service
  • Hospitality service expertise
  • Guest engagement

Certification

  • Serving It Right Certification
  • Okanagan FC Football Club (2020 – 2022)
  • Thompson Okanagan Football Club (2022 – 2023) – Highest level of youth soccer in British Columbia

Timeline

Server

Hotel Eldorado Lakeside Dinning
02.2025 - Current

Seasonal Wine Ambassador

Cedar Creek Winery
08.2024 - Current

Server

Mission Creek Golf
05.2023 - 08.2024

Seasonal Educator

Lululemon Athletica
04.2023 - 08.2023

Server

Shoreline Brewing
04.2021 - 08.2024

Bachelor of Business Administration -

Capilano University

High School Diploma -

École Kelowna Secondary

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Sadie Boden-Cote