Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Work Preference
Timeline
Generic

Sadia Afrin Mim

Toronto,Canada

Summary

Accomplished team leader with consistent successful experiences in the retail industry. Highly adept at preparing team evaluations, increasing team performance, and setting realistic benchmarks. Uniquely skilled at motivating assembly line associates to meet daily output goals. Strong abilities in business operations, work force scheduling, and time management.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Assistant Team Lead

Dollarama
07.2021 - Current
  • Collaborate with store management team to develop and implement strategies to increase sales and achieve targets
  • Distributing assignments and ensuring that store opening and closing protocols were followed
  • Assist in coordinating merchandising and arrangement of products to optimize visual appeal and maximize sales
  • Implementing effective customer service strategies to enhance overall shopping experience for customers
  • Assist in conducting performance evaluations of team members and providing feedback to enhance their performance and development
  • Developing and implementing training programs for employees to improve their knowledge and skills
  • Assist in development and implementation of new cost-saving measures to optimize operational efficiency

Desk Receptionist

Vertical Horizon
02.2018 - 06.2019
  • Coordinating and organizing office events and functions
  • Coordinating with other departments to ensure smooth operations and timely communication
  • Assisting in development and implementation of new processes and procedures to improve efficiency in office operations
  • Providing exceptional customer service to clients and visitors, ensuring their needs are met and their questions are answered promptly and accurately
  • Maintaining well organized and easily accessible database of student and client information to ensure efficient retrieval of information when needed
  • Assist in creating and maintaining comprehensive filing system to ensure easy retrieval of documents and information

Teacher’s Assistant

E.Hub
06.2016 - 02.2018
  • Assisting lead teacher in organizing and maintaining classroom materials and resources
  • Supporting lead teacher in implementing individualized education plans for students
  • Developing and implementing effective classroom management strategies to create productive learning environment
  • Collaborating with teachers to develop and implement effective strategies to improve student engagement
  • Assisting in monitoring and assessing students' progress to provide feedback to parents and lead teacher

Education

Bachelor of Arts - Economics

York University
Toronto, ON
12.2023

Skills

  • Microsoft office
  • Customer Service
  • Leadership
  • Attention to detail
  • Scheduling appointments
  • Document Management
  • File Organization
  • Employee Development
  • Classroom Management
  • Attendance monitoring

Certification

First Aid Certification

Bloomberg Market Concepts Certification

Microsoft Excel Certification

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Location Preference

HybridRemoteOn-Site

Important To Me

Company CulturePersonal development programsCareer advancementHealthcare benefitsPaid sick leave

Timeline

Assistant Team Lead

Dollarama
07.2021 - Current

Desk Receptionist

Vertical Horizon
02.2018 - 06.2019

Teacher’s Assistant

E.Hub
06.2016 - 02.2018

Bachelor of Arts - Economics

York University

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Sadia Afrin Mim