Sadia Sanam
Leamington,ON
Summary
Dynamic customer service professional with a strong work ethic and integrity, honed at Kentucky Fried Chicken. Proven ability to resolve conflicts with empathy, enhancing customer loyalty. Skilled in cash handling and time management, consistently delivering exceptional service and fostering positive relationships that drive repeat business.
Overview
2026
2026
years of professional experience
Work History
Cashier
Kentucky Fried Chicken
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Customer Service Representative
Pet Valu
10.2024 - 03.2025
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
Cashier
Resturant
01.2016 - 11.2017
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
English Translator
Voulenteer
01.2013 - 05.2015
- Facilitated smooth communication between clients and internal teams through effective verbal and written translations.
- Translated legal and research materials from [Language] to English.
- Edited and proofread text to accurately reflect English language.
- Negotiated project rates and terms with clients while maintaining a balance between quality work output and fair pricing arrangements.
Education
High School -
Bachelor - According
10.2010
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Time management skills
- Cleaning and sanitizing
- Customer service excellence
Languages
English, Urdu,punajbi
Professional Working
Timeline
Customer Service Representative - Pet Valu
10.2024 - 03.2025
Cashier - Resturant
01.2016 - 11.2017
English Translator - Voulenteer
01.2013 - 05.2015
St,Michael - High School ,
St,Michael High School - Bachelor, According
Cashier - Kentucky Fried Chicken
Similar Profiles
Lonny Bascomb IILonny Bascomb II
Team Member at Kentucky Fried ChickenTeam Member at Kentucky Fried Chicken
Malik DotsonMalik Dotson
Cook Operator at Kentucky Fried ChickenCook Operator at Kentucky Fried Chicken
Jada CampbellJada Campbell
Cashier at Kentucky Fried ChickenCashier at Kentucky Fried Chicken
William ChruchWilliam Chruch
Truck Driver at Jo-Ric TruckingTruck Driver at Jo-Ric Trucking
Virginia BulloughVirginia Bullough
Senior Customer Service Representative at CIBC Branch With ATMSenior Customer Service Representative at CIBC Branch With ATM