Summary
Overview
Work History
Education
Skills
Languages
Timeline
Cashier

Sadia Muradi

Etobicoke,ON

Summary

Proactive Cashier with extensive experience handling various payment methods securely and maintaining accurate records. Skilled in customer service, resolving transaction issues, and efficient appointment scheduling. Brings strong decision-making abilities, excellent communication skills, and a positive attitude to enhance customer satisfaction and operational efficiency.

Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.

Overview

2
2
years of professional experience

Work History

Cashier

H&M Clothing
08.2022 - 04.2024
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with returns, refunds and resolving transaction issues.

Administrative Officer

Maybank
02.2023 - 05.2023
  • Followed detailed directions from management to complete daily paperwork and computer data entry.
  • Maintained accurate records, ensuring timely processing of invoices, payments, and financial reports.
  • Updated reports, managed accounts, and generated reports for company database.
  • Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.

Receptionist

Hotel Grand Place Ampang
09.2022 - 12.2022
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
  • Corresponded with clients through email, telephone, or postal mail.
  • Responded to inquiries from callers seeking information.
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.

Education

High School Diploma -

Burnhamthorpe Collegiate Adult Learning Centre (BCALC)
Etobicoke, ON
09.2024

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Recordkeeping and File Management
  • Decision-Making

Languages

English
Native or Bilingual
Persian
Native or Bilingual
Turkish
Limited Working

Timeline

Administrative Officer

Maybank
02.2023 - 05.2023

Receptionist

Hotel Grand Place Ampang
09.2022 - 12.2022

Cashier

H&M Clothing
08.2022 - 04.2024

High School Diploma -

Burnhamthorpe Collegiate Adult Learning Centre (BCALC)

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Sadia Muradi