SADIA HOQUE
Winnipeg
Summary
Motivated and detail-oriented Bachelor of Science student specializing in Statistics with a strong foundation in customer service, team leadership, and administrative coordination. Demonstrated success in supervising staff, managing operations, and providing high-quality client support in fast-paced environments. Highly organized with strong problem-solving, scheduling, and communication skills. Seeking to leverage extensive experience in team leadership and operational management in the Office Coordinator role at Canada Life.
Overview
4
4
years of professional experience
Work History
Senior Beauty Consultant
Chatters Hair Salon
02.2024 - Current
- Delivered expert consultations and product recommendations tailored to client needs.
- Supported sales growth through strategic upselling and relationship building.
- Maintained inventory, organized displays, and managed payment transactions.
- Provided leadership in daily operations and supported new team member onboarding.
Team Lead
Bentley
01.2024 - Current
- Supervised a retail team, providing ongoing coaching and performance feedback.
- Led training initiatives to support onboarding and ongoing employee development.
- Managed daily operations including cash handling, scheduling, and workflow coordination.
- Resolved escalated customer issues with professionalism and efficiency.
Sales Associate
Sirens
03.2023 - 04.2024
- Assisted customers in product selection and exceeded monthly sales targets.
- Trained new employees on customer service standards and POS systems.
- Enhanced customer satisfaction by proactively addressing concerns and feedback.
Category Manager
7-Eleven
08.2023 - 01.2024
- Maintained accurate pricing and inventory records.
- Recommended and implemented product placements to optimize customer flow.
- Managed customer service inquiries and ensured product availability.
Sales Associate
The Hudson's Bay
03.2023 - 07.2023
- Promoted store products and services, increasing average transaction values.
- Supported store initiatives and adhered to sales goals.
- Delivered outstanding service to maintain a welcoming store environment.
- Credit card seeling expert
Administrative Officer
Rico Internationals
02.2021 - 11.2021
- Scheduled and organized meetings for management and clients, ensuring smooth daily operations.
- Communicated with universities across Canada and internationally to coordinate student admissions.
- Maintained records and managed client documentation for visa and academic applications.
- Acted as the first point of contact for client inquiries, providing accurate information and professional service.
- Collaborated with education consultants to streamline application processes and client follow-ups.
Education
Bachelor of Science - Statistics And Mathematics
University of Manitoba
Winnipeg, MB12-2026
Skills
- Office & Administrative Coordination
- Staff Supervision & Training
- Recruitment & Coaching
- Organizational Planning
- Workflow & Task Prioritization
- Complaint Resolution & Problem Solving
- MS Office Suite: Word, Excel, Outlook
- Customer Relationship Management
- Effective Verbal & Written Communication
- Performance Monitoring & Scheduling
- Sales Strategy & Service Upselling
- Adaptability in Dynamic Environments
LANGUAGES
English
Bengali
Hindi
Punjabi
Urdu
Timeline
Senior Beauty Consultant
Chatters Hair Salon
02.2024 - Current
Team Lead
Bentley
01.2024 - Current
Category Manager
7-Eleven
08.2023 - 01.2024
Sales Associate
Sirens
03.2023 - 04.2024
Sales Associate
The Hudson's Bay
03.2023 - 07.2023
Administrative Officer
Rico Internationals
02.2021 - 11.2021
Bachelor of Science - Statistics And Mathematics
University of Manitoba
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