Sadia Feroz
Roseville
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
5
5
years of professional experience
Work History
Healthcare Coordinator
Promenade Dental Group
Sacramento, CA
08.2025 - Current
- Coordinated daily scheduling, patient check-in/out, insurance verification, and high-volume communication to ensure timely, organized access to care across general and specialty services.
- Supported patients through treatment planning, education, cost discussions, and referrals, promoting informed decision-making and continuity of care.
- Managed delivery of clinical appliances and provided translation services, ensuring equitable, culturally responsive support for diverse patient populations.
Lead Patient Care Coordinator
Timothy Mickiewicz DDS (Sleep Apnea & TMJ Specialist)
Sacramento, CA
08.2024 - 06.2025
- Managed patient intake/discharge, insurance authorizations, and billing while providing clear communication, emotional reassurance, and a supportive, empathetic environment.
- Coordinated referrals, surgical scheduling, and specialized procedures by working closely with PCPs, specialists, and major medical groups to ensure timely, appropriate care.
- Ordered and tracked custom TMJ/Sleep Apnea appliances and facilitated continuity of care by delivering accurate instructions, follow-up communication, and treatment support.
Office Manager
Peak Family & Sports Chiropractic
Sacramento, CA
08.2023 - 08.2024
- Managed patient communication, appointment scheduling, and insurance inquiries while ensuring timely and accurate support.
- Oversaw treatment authorizations and billing processes, maintaining accuracy and clear coordination across providers.
- Provided professional, compassionate patient assistance and maintained a clean, organized, and welcoming clinic environment.
Medical Office Representative
Dignity Health
Sacramento, CA
04.2021 - 05.2023
- Managed patient check-ins/check-outs, appointment reminders, and scheduling for medical procedures, including nurse visits and cardiac treadmill tests.
- Coordinated referrals and completed insurance verifications to ensure patients received timely, appropriate care.
- Supported patients navigating complex medical systems with clear guidance and empathetic communication.
Education
B.A. - Sociology (Emphasis in Social Work)
University of California, Davis
06-2024
High School Diploma - undefined
San Diego High School
06-2020
Skills
- Bilingual (Urdu/Hindi)
- Strong multitasking & organizational abilities
- Problem solving & conflict de-escalation
- Leadership & teamwork
- Patient care coordination
- Healthcare management
- Quality improvement
Timeline
Healthcare Coordinator
Promenade Dental Group
08.2025 - Current
Lead Patient Care Coordinator
Timothy Mickiewicz DDS (Sleep Apnea & TMJ Specialist)
08.2024 - 06.2025
Office Manager
Peak Family & Sports Chiropractic
08.2023 - 08.2024
Medical Office Representative
Dignity Health
04.2021 - 05.2023
High School Diploma - undefined
San Diego High School
B.A. - Sociology (Emphasis in Social Work)
University of California, Davis