SADHIN SUNNY
Scarborough,ON
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cook
Cravewings
06.2023 - Current
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Communicated closely with servers to fully understand special orders for customers.
Customer Representative
Oxygen Electronics
03.2021 - 04.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled hundreds of escalated calls efficiently, finding satisfactory resolutions for both customers and company alike.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Intern
Actura Financial Services
04.2022 - 01.2023
- Supported 30 staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
Education
High School Diploma -
Centennial College
Toronto, ON08.2024
High School Diploma -
St Michael's HSS
Kaduthuruthy, India03.2022
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Financial product knowledge
- Compliance Awareness
Certification
Microsoft Expert Certification
Languages
English
Full Professional
Malayalam
Native or Bilingual
Hindi
Professional Working
Tamil
Professional Working
Maritalstatus
Single
Placeofbirth
India
Personal Information
- Date of Birth: 04/18/2004
- Gender: Male
- Nationality: Indian
Timeline
Cook
Cravewings
06.2023 - Current
Intern
Actura Financial Services
04.2022 - 01.2023
Customer Representative
Oxygen Electronics
03.2021 - 04.2023
High School Diploma -
Centennial College
High School Diploma -
St Michael's HSS
Similar Profiles
Swathi Shree Lokesh ReddySwathi Shree Lokesh Reddy
Retail Associate & Cashier at No FrillsRetail Associate & Cashier at No Frills
Tré DempseyTré Dempsey
Group Manager at TD Insurance, Life & HealthGroup Manager at TD Insurance, Life & Health
Samanpreet KaurSamanpreet Kaur
Contact Center Representative & Insurance Sales Advisor at TD InsuranceContact Center Representative & Insurance Sales Advisor at TD Insurance
Janviben PatelJanviben Patel
Kitchen Staff at Choice Indian RestaurantKitchen Staff at Choice Indian Restaurant
Ryun TaylorRyun Taylor
Cook at Blue Skies of Texas WestCook at Blue Skies of Texas West