Friendly and reliable Cashier offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.
Overview
9
9
years of professional experience
Work History
Cashier
Husky Travel Centre
07.2019 - 01.2024
Welcomed customers and helped determine their needs.
Addressed customer needs and made product recommendations to increase sales.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Stocked, tagged and displayed merchandise as required.
Upsold additional products and services to customers, increasing revenue.
Assisted customers with returns, refunds and resolving transaction issues.
Used POS system to enter orders, process payments and issue receipts.
Process Specialist
Principal Financial Group
07.2017 - 08.2018
Process and check transactions, Application forms within defined Service Level Agreements utilizing
available resources including technical documentation, Computer system application features, co-
workers and Subject Matter Experts
Ensure effective work management and same day processing of transactions
Adherence to Compliance, Information security, Internal and External statutory and regulatory
requirements
Perform assigned work accurately to meet or exceed quality expectations that results in increased
client satisfaction and profitability for PFG
Research Associate
Ocwen Financial Corporation
04.2015 - 04.2017
Answer and respond to customer calls and emails in a polite and professional manner
Screen orders for discrepancies while communicating them to customers prior to processing the orders
Process orders accurately and in a timely manner
Receive and resolve customer complaints in a timely and satisfactory manner
Conduct outbound calls as required to communicate promotions or follow-ups
Recognize and promptly escalate critical issues to a supervisor
Use of Microsoft Office , CRM and other web applications
Global Chief Sales and Customer Officer at Corporate Traveler, Flight Centre Travel GroupGlobal Chief Sales and Customer Officer at Corporate Traveler, Flight Centre Travel Group