Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sadeque Khan

Edmonton,AB

Summary

Friendly and reliable Cashier offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.

Overview

9
9
years of professional experience

Work History

Cashier

Husky Travel Centre
07.2019 - 01.2024
  • Welcomed customers and helped determine their needs.
  • Addressed customer needs and made product recommendations to increase sales.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Upsold additional products and services to customers, increasing revenue.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Used POS system to enter orders, process payments and issue receipts.

Process Specialist

Principal Financial Group
07.2017 - 08.2018
  • Process and check transactions, Application forms within defined Service Level Agreements utilizing available resources including technical documentation, Computer system application features, co- workers and Subject Matter Experts
  • Ensure effective work management and same day processing of transactions
  • Adherence to Compliance, Information security, Internal and External statutory and regulatory requirements
  • Perform assigned work accurately to meet or exceed quality expectations that results in increased client satisfaction and profitability for PFG

Research Associate

Ocwen Financial Corporation
04.2015 - 04.2017
  • Answer and respond to customer calls and emails in a polite and professional manner
  • Screen orders for discrepancies while communicating them to customers prior to processing the orders
  • Process orders accurately and in a timely manner
  • Receive and resolve customer complaints in a timely and satisfactory manner
  • Conduct outbound calls as required to communicate promotions or follow-ups
  • Recognize and promptly escalate critical issues to a supervisor
  • Use of Microsoft Office , CRM and other web applications

Education

Bachelor's - Science

Yogeshwari College
Ambajogai, Maharashtra

Skills

  • Customer Service
  • Product restocking
  • Cash Register Operation
  • ID Verification
  • POS Systems
  • Cleaning and sanitizing
  • Proficient in MSOffice, CRM and Google Suite
  • Staff Mentoring
  • Refunds and exchanges

Timeline

Cashier

Husky Travel Centre
07.2019 - 01.2024

Process Specialist

Principal Financial Group
07.2017 - 08.2018

Research Associate

Ocwen Financial Corporation
04.2015 - 04.2017

Bachelor's - Science

Yogeshwari College
Sadeque Khan