Summary
Work History
Education
Skills
Languages
Timeline
Generic

Sadeeq Akbar

Tampico Way Mississauga

Summary

Dynamic professional with extensive experience in store management and customer service, notably at Shiraz Restaurant and Peer Super Store. Proven track record in enhancing revenue through targeted promotions and improving customer satisfaction. Skilled in risk management and team leadership, fostering collaboration and driving strategic initiatives for operational excellence.

Work History

Store Management

Shiraz Restaurant
  • Collaborated with store management to plan and execute successful in-store events and promotions.
  • Supported store management in executing festive promotions, contributing to increased revenue during the holiday season.
  • Collaborated with store management to develop targeted promotions that increased revenue from whole body products.
  • Received positive feedback from both customers and store management for professionalism and product knowledge.
  • Assisted store management with staffing, employee retention strategies and general, location-specific business operations.
  • Established strong relationships with store management, promoting collaboration on merchandising initiatives.

Customer Service Manager

Peer Super Store
  • Led customer service team to enhance response times and improve satisfaction ratings.
  • Developed training programs to elevate staff performance and service quality.
  • Implemented process improvements that reduced complaint resolution time significantly.
  • Analyzed customer feedback to identify trends and drive strategic initiatives.

Education

Master of Science - Computer Science

Peshawar University
KPK Peshawar
2018

Bachelor of Science - Computer Science

MEC Collage
KPK Peshawar
2015

Skills

  • Store management
  • Store management support
  • Guest seating management
  • Risk management planning
  • Offer management
  • Files and records management
  • Customer management
  • Sales process management
  • Shift management

Languages

Urdu
Full Professional
English
Limited Working

Timeline

Store Management

Shiraz Restaurant

Customer Service Manager

Peer Super Store

Master of Science - Computer Science

Peshawar University

Bachelor of Science - Computer Science

MEC Collage
Sadeeq Akbar