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Dynamic hospitality leader with over 8 years of progressive experience in managing conference and event operations, actively pursuing a Director of Catering role. Expertise in strategic event planning, negotiation, and team leadership consistently results in exceeding yearly upsell targets and driving revenue growth. Committed to scaling catering operations while enhancing service excellence across the organization. Proven ability to foster collaborative environments that elevate guest experiences and operational efficiency.

Detail-oriented professional with bilingual abilities combines with integrity as frontline corporate representative. Well-educated and poised with superior communication skills.

Customer-focused Senior Guest Service Team Leader known for productivity and efficiency in task completion. Possess strong skills in conflict resolution, team management, and operational improvements. Excel in communication, problem-solving, and adaptability, ensuring guest satisfaction and team cohesion. Customer-focused professional with background in front desk guest service operations. Have solid experience in handling customer inquiries, resolving complaints, and managing reservations to ensure smooth hotel operations. Strong interpersonal skills paired with proficiency in multitasking and prioritizing tasks under high-pressure situations. Made notable contributions in enhancing customer satisfaction and loyalty through proactive service approach.

Adept in hospitality and guest service excellence, I significantly enhanced guest satisfaction and repeat business at Se7ven Bites through empathetic, professional interactions and a keen focus on service quality. My leadership as a Front House Supervisor at Black Rooster Taqueria showcased my organizational skills and ability to elevate team performance, demonstrating a blend of strong communication and meticulous attention to food service standards.

Adept in guest service management, I excelled at McDonald's by enhancing guest experiences through empathetic support and efficient organizational skills. My proficiency in hospitality and adeptness in training peers underscore my ability to elevate service standards, showcasing a blend of hard and soft skills pivotal for any guest-centric role.

Sadarh Hirmiz

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Guest Service

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Certificate - Medical Assistant

High School Diploma -

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Guest Service

Cashier

High School Diploma -

Certificate - Medical Assistant

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