Sadao HOLMAN
Fairfield
Overview
16
16
years of professional experience
Work History
Staff Analyst
Solano County Probation
01.2022 - Current
- Leveraged advanced analytical tools to accurately forecast industry trends and inform strategic decision-making processes accordingly.
- Supported departmental managers in their efforts to consistently meet or exceed performance targets through regular progress monitoring and guidance.
- Managed multiple projects simultaneously while maintaining strict deadlines and achieving desired outcomes.
- Optimized budget allocation for increased cost savings with thorough financial analysis.
- Assisted in the creation of annual budgets by analyzing financial data and forecasting future expenses, ensuring fiscal responsibility throughout the organization.
- Spearheaded initiatives aimed at reducing operating costs by identifying inefficiencies within current systems and processes, subsequently improving overall profitability margins.
Business Office Manager
Pegasus Senior Living
10.2018 - 12.2021
- Place job ads, interview, and oversee hiring decisions regarding open recruitments
- Promotes personal and professional growth of staff and conducts performance reviews
- Process payroll for 90+ employees
- Oversees the day-to-day operations of the business office, including staffing coverage and management
- Accounts for administrative budget and provides reports to management as requested
- Processes Accounts Receivable and Payable
- Resolved financial discrepancies and customer billing issues with timely attention.
- Ensured compliance with company policies and industry regulations through regular audits and process updates.
Customer Service Manager
Lowe’s
08.2015 - 10.2018
- Managing, planning, and executing front end processes
- Balancing $15,000 in cash
- Managing 30+ employees and 14 registers daily
- Managed a team of customer service representatives, fostering a positive work environment focused on teamwork and collaboration.
- Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
Customer Service Supervisor
Target
03.2009 - 08.2015
- Scheduling and business planning
- Create innovative marketing ideas to attract new business
- Training and development with new hires
- Determine performance goals for the store and implement tracking procedures
- Maintained up-to-date knowledge of company products and services, effectively communicating changes to the team for seamless customer support.
Education
Master of Science - Business Administration
University of Phoenix
Sacramento, Ca.02-2018
Bachelor of Science - Business Management
University of Phoenix
Fairfield, Ca.02-2016
Timeline
Staff Analyst
Solano County Probation
01.2022 - Current
Business Office Manager
Pegasus Senior Living
10.2018 - 12.2021
Customer Service Manager
Lowe’s
08.2015 - 10.2018
Customer Service Supervisor
Target
03.2009 - 08.2015
Master of Science - Business Administration
University of Phoenix
Bachelor of Science - Business Management
University of Phoenix
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