Sadam Niazi
Burnaby,Canada
Summary
Experienced cosmetic counter manager with a solid foundation in retail and beauty sectors. Strong leadership capabilities enhance team management and customer satisfaction. Proven track record of driving sales through strategic planning and in-depth product knowledge. Achievements include improved operational efficiency and elevated team performance in previous roles.
Overview
10
10
years of professional experience
Work History
Beauty Advisor
Victoria Beckham Beauty
Vancoouver, BC
04.2025 - 03.2026
- Delivered personalized beauty consultations, enhancing customer satisfaction and loyalty.
- Informed customers on proper use of cosmetics and fragrances, fostering informed purchasing decisions.
- Showcased product application techniques, empowering clients with effective usage skills.
- Collaborated with team members to deliver exceptional customer service.
- Assisted in inventory management by tracking stock levels regularly.
Counter Manager
Christian Dior
Vancouver
11.2024 - 04.2025
- Managed retail sales team, focusing on sales growth, customer satisfaction, and overseeing counter operations including inventory control, visual merchandising, and team productivity.
- Spearheaded the creation and execution of cutting-edge upselling strategies, catapulting the store to the district's number one sales ranking.
- Fostered sales expansion by inspiring consultants to exceed sales goals.
- Coached and supported sales team to enhance performance.
Beauty Advisor/Senior Specialist
Christian Dior
Vancouver, BC
05.2023 - 10.2024
- Delivered expert skincare and makeup consultations, incorporating current industry trends to provide informed recommendations.
- Educated customers on product benefits and promoted loyalty program enrollments, enhancing personalized shopping experiences and fostering long-term loyalty.
- Achieved sales targets consistently, contributing to company revenue growth through dependable performance.
Shift Lead/Supervisor
Cash Money Financial Group
Burnaby, Canada
08.2019 - 04.2023
- Expertly handled customer inquiries on account balances, transaction details, service fees, and interest rates, ensuring accurate and prompt responses.
- Responded to customer telephone inquiries about checking accounts and loans at the branch.
- Conducted daily cash drawer audits to ensure accuracy and compliance with established protocols.
Makeup Consultant
Sephora
Vancouver, BC
02.2016 - 08.2019
- Tailored makeup and skincare consultations to align with individual customer needs and preferences, enhancing overall client satisfaction.
- Built strong client relationships through exceptional service, resulting in consistent repeat business.
- Conducted pre- and post-service evaluations to accurately assess and fulfill customer demands, improving service quality.
Visa Officer
The Royal Norwegian Embassy
Islamabad
06.2016 - 09.2016
- Facilitated timely visa approvals through thorough document review and strict compliance with protocols.
- Issued visas and conducted eligibility interviews, ensuring accuracy and efficiency in processing.
- Verified application information rigorously, maintaining data integrity throughout visa processing.
Education
High School Diploma -
Roots International School System
Islamabad, Pakistan01-2015
Skills
- Product knowledge
- Customer support
- Upselling techniques
- Interpersonal communication
- Team collaboration
- Conflict resolution
- Coaching
- Goal setting and achievement
- Product knowledge
Languages
Hindi
Full Professional
Persian
Native/ Bilingual
Urdu
Full Professional
Timeline
Beauty Advisor
Victoria Beckham Beauty
04.2025 - 03.2026
Counter Manager
Christian Dior
11.2024 - 04.2025
Beauty Advisor/Senior Specialist
Christian Dior
05.2023 - 10.2024
Shift Lead/Supervisor
Cash Money Financial Group
08.2019 - 04.2023
Visa Officer
The Royal Norwegian Embassy
06.2016 - 09.2016
Makeup Consultant
Sephora
02.2016 - 08.2019
High School Diploma -
Roots International School System