Summary
Overview
Work History
Education
Skills
Generic

SADAF NAWAB

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience

Work History

DepartmentManager

Walmart, Mackenzie Dr W
03.2023 - Current
  • Provide customer service by offering assistance to meet thecustomer's shopping needs
  • Leads by example greeNng all customers in a polite and friendlymanner
  • Complete daily picks where necessary
  • ParNcipates in the training and development of all Omni Associates
  • Complete Back Office Setup including reviews of Future Grocery Order
  • Summary
  • Sales floor

Home Tutoring Tutor

Home
01.2020 - Current
  • Met with parents to discuss student progress and address concerns.
  • Collaborated with parents to develop appropriate tutoring lessons.
  • Created tailored lesson plans and study guides to teach and assist students in area of study.
  • Used personalized learning plans to guide students to deeper understanding of course material and learning styles.

Office Associate

UPC
07.2022 - 07.2023
  • Walmart - 3600 Major Mackenzie Dr W
  • Researched and resolved billing invoice problems
  • Promptly responded to inquiries from staff and vendors via mail e-mailand fax
  • Cross-trained and provided back-up for other departments whenneeded, including serving as backup cashier manager
  • Communicated all merchandise needs or issues to appropriatesupervisors

DepartmentManager

Walmart, Mackenzie Dr W
07.2022 - 03.2023
  • Zoning assigned areas
  • Assigning associates to areas of the sales floor
  • Ensuring associates break according to the coverage
  • Moving feature merchandise to its modular home

Customer ServiceManager

Walmart, Mackenzie Dr W
07.2021 - 07.2022
  • Plan and direct staffing,training and performance evaluaNons todevelop and control sale and service program
  • Resolve customer complaints regarding sales and service
  • Issue receipts, refunds, credits or change due to customer's establish
  • Answer customers quesNons, and provide informaNon on proceduresor policies
  • Process merchandise returns and exchanges

Team Member

Tim Horton, Jane St/ Teston
09.2019 - 12.2019
  • Served orders to customers at windows,counter
  • Prepared and served beverages such as coffee,tea and drinks
  • Performed general maintenance at work place
  • Punctual and performed responsibiliNes in a Nmely manner

Accounts Clerk

Impact
07.2019 - 09.2019
  • New Market
  • Manage and maintain customer database
  • Working knowledge of simply accounNng and Quickbooks
  • Ensure Nmely process of accounts payable
  • Assisted in handling customer service issues over the phone as well
  • OBJECTIVE
  • Maintaining a posiNve work environment by secng an example
  • Resolve customer issues and complaint
  • Increasing sales at the department and meeNng other performance goals

Cashier

12.2019 - 07.2019

Education

Master's - Commerce

University Of Sargodha

Bachelor's - Commerce

University Of Punjab

Skills

  • KEY QUALIFICATION
  • Proficient in Microsof office
  • Strong communicaNon skills
  • Customer oriented
  • Fast learner
  • High attention to detail
  • Effective management
  • Quick book certified
  • Child Development
  • Elementary Education
  • Writing Assessments
  • Problem-Solving Skills
  • Student Progress Analysis
  • Adult Education
  • Confidence Building
  • Online Learning Platforms

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SADAF NAWAB