Successful at maintaining accuracy and productivity through long and short-term tasks with proven history of efficiency. Challenging environments keep my mind sharp and active, while satisfying my ever-expanding thirst for knowledge.
Overview
9
9
years of professional experience
Work History
Sales Specialist
Michael Hill Jewellers
10.2023 - 03.2024
Maintained consistent sales by developing and deepening positive customer connections.
Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Increased sales revenue by developing and implementing strategic sales plans.
Built strong client relationships through consistent communication and effective problem-solving.
Dental Administrative Assistant
Smiles At North York Dental
10.2022 - 05.2023
Assisted with treatment planning, ensuring patients understood their options and financial responsibilities.
Increased overall productivity by providing administrative support to dentists, hygienists, and other dental staff members.
Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
Improved patient satisfaction by efficiently managing appointment schedules and confirming appointments in a timely manner.
Sales Associate
Hudson’s Bay
11.2018 - 12.2022
Educated clients on current promotional offerings and products using persuasive selling tactics.
Increased sales by 10%
Applied extensive knowledge and training on perfume and scent products to educate prospects and customers.
Research Assistant
University of Toronto - Faculty of Dentistry
02.2021 - 01.2022
Worked on thesis papers with graduate students who were supervised by Dr. Amir Azarpazhooh
Contributed to reviewing and editing of research summaries and reports, manuscripts, thesis papers, publications and other knowledge products
Worked both independently and collaboratively in fast-paced environment.
Research Assistant
Mount Sinai Hospital - Department of Dentistry
02.2021 - 01.2022
Supporting qualitative data analysis in accordance with study protocols (i.e. reviewing transcripts for accuracy, coding transcripts and analytic notes, searching for themes, identifying representative quotations)
Organized and maintained patient data in excel in order to make easily accessible for other researchers and doctors.
Contributed to writing of manuscripts, research summaries and reports, and literature reviews (e.g. basic, scoping, systematic).
Administrative Assistant
All Languages Ltd.
06.2015 - 07.2020
Executed record filing system to improve document organization and management.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Received and sorted incoming mail and packages to record, dispatch or distribute to correct recipient.
Education
Bachelor of Science - Psychological Neuroscience
York University
Toronto, ON
High School Diploma -
St. Mary Catholic Secondary School
Pickering
Skills
Organization and Time Management
Multitasking Strengths
Proven track record of achieving and exceeding company's goals