Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Accomplishments
Timeline
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SADAF JABARKHEL

SADAF JABARKHEL

Langley,BC

Summary

Seasoned Manager with broad experience in both team leadership and project delivery. Possess strong strategic planning abilities, coupled with the capability to coordinate operational initiatives for maximum efficiency. Proven track record of driving process improvements, enhancing productivity, and implementing innovative solutions. Skilled in building strong relationships across all levels of an organization to achieve business goals.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Manager and Server

Boston Pizza
Stadium Vancouver And Nanaimo, BC
06.2019 - Current
  • Created monthly reports for senior management summarizing operational performance metrics.
  • Maintained up-to-date records of employee attendance, payroll information, vacation requests.
  • Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
  • Managed inventory levels to meet demand without overstocking, reducing waste.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.

Inventory and Customer Service Associate

Southpoint/Fremont Liquor Store
South Surrey, BC
03.2019 - 06.2019
  • Handled cash register operations accurately during peak times.
  • Tracked inventory levels of popular items to ensure availability for customers' orders.
  • Provided information about products and services available to customers.
  • Demonstrated active listening skills when responding to customer questions and complaints.
  • Receive and inspect inventory deliveries to ensure accuracy and correct stock

Supervisor and Senior Server

Tasty Indian Bistro
Delta, British Columbia
12.2016 - 02.2019
  • Maximized sales opportunities by promoting menu items; Managed opening and closing duties
  • Trained and developed junior FOH staff members
  • Collected payments; accurately counted cash and completed a POS transaction
  • Completed nightly tip-outs consisting of accurately calculating cash to be left behind/taken

Manager, Server, and Bartender

Chaar Seafood and Steakhouse
Coquitlam, British Columbia
01.2014 - 12.2016
  • Coordinated communication with floor and kitchen manager to streamline resolution of customer issues.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Multitask by crafting high quality cocktails while managing FOH operations.
  • Manage bar opening and closing duties (preparation, cleaning, cash reconciliation)

Business Account Representative

Bank of Montreal
New Westminster, British Columbia
07.2007 - 06.2012
  • Accurately completed business and personal account transactions; recorded night deposits.
  • Received cash/cheque deposits, loan payments.
  • Issued timely withdrawals; sold cashier cheques, traveler's cheques, and series e-bonds.
  • Worked efficiently to assist maximum number of customers per hour while ensuring exceptional customer service.
  • Familiar with general bookkeeping principles.

Education

Secondary School Diploma -

New Westminster Secondary School
New Westminster, BC
01-2007

Investment Funds in Canada Course (IFC) -

Ashton College
Vancouver, BC

Canadian Securities Course (CSC) -

Ashton College
Vancouver, BC

Skills

  • Staff Development
  • Business Development
  • Marketing
  • Contract Management
  • Strategic Planning
  • Operations Management
  • Customer Service
  • Communication
  • Time Management
  • Critical Thinking
  • Teamwork

Affiliations

  • In my free time, I enjoy learning about new trends in technology, and exploring B.C.

Certification

  • Certified in Foodsafe, Serving it Right, and Tourism Training.

Accomplishments

  • Prior to working at BMO, and in between June 2012 and January 2014, I worked in the
    service and hospitality industry in similar roles which contributed to the full 15 years of
    experience and helped me develop outstanding interpersonal and communication skills.

Timeline

Manager and Server

Boston Pizza
06.2019 - Current

Inventory and Customer Service Associate

Southpoint/Fremont Liquor Store
03.2019 - 06.2019

Supervisor and Senior Server

Tasty Indian Bistro
12.2016 - 02.2019

Manager, Server, and Bartender

Chaar Seafood and Steakhouse
01.2014 - 12.2016

Business Account Representative

Bank of Montreal
07.2007 - 06.2012

Secondary School Diploma -

New Westminster Secondary School

Investment Funds in Canada Course (IFC) -

Ashton College

Canadian Securities Course (CSC) -

Ashton College

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SADAF JABARKHEL