Sadaf Iltafi

Held key holder position; opening and closing store

• Greeted and approached customers
• Made recommendations and upsell products
• Acted as liaison, provided product information and resolved any emerging problems that customers might face
• Cash management; handling and balancing till
• Collected payments and ringed customers
• Inventory count and data record
• Answering telephone

• Provided excellent customer service by greeting over 50 customers daily
• Provided exceptional customer service, addressing concerns or issues promptly and professionally.
• Trained new employees
• Entered over 80 orders daily and collected payments
• Restocked and organized merchandise in front lanes.
• Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
• Prepared products following restaurant, health, and safety standards and procedures.