Sada Manaal
vancouver
Summary
Dedicated and customer-focused professional with over two years of practical experience in the food and service industry. Skilled at providing great guest experiences in busy dining settings. Proven ability to help servers run dining operations smoothly and create a friendly atmosphere for guests. Recognized by peers as highly reliable, and adaptable, with a positive attitude and a team-oriented approach in fast-paced environments. Willing to bring the work ethic and customer-oriented skills to create a better experience for the guest in a professional environment.
Overview
1
1
year of professional experience
Work History
Host
SULA INDIAN RESTURANT
01.2025 - Current
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Server Assistant
White Spot
06.2024 - 11.2024
- Provided excellent service to guests; in every answer, they met their needs and yielded to a high level of satisfaction.
- Assisted the execution of the high-demand food and drink orders while contributing to making a smooth and enjoyable dining experience.
- Ensured cleanliness and organization of dining areas and facilitated table resets to optimize turnover.
- Coordinated the provisions of food presentations and any other requests of guests from servers, significantly reducing wait periods by a significant period.
Education
Bachelors - Commerce
University Canada West
Vancouver, BC09-2028
Skills
- Guest Service Resource: Providing a very positive guest experience by engaging in proactive service along with attention to detail
- Operational Effectiveness: Trained in the allocation of tables, coordination with team members, and debaring to set up and maintain the dining room
- Point of Sale System: Uses Point of Sale Systems for efficient management of orders
- Time Management: Able to cope with many activities in fast-paced working conditions
- Team Collaboration: Ability to have interpersonal skills with a focus on working in teams and shared objectives
Languages
English
Full Professional
Hindi
Native or Bilingual
Urdu
Native or Bilingual
Timeline
Host
SULA INDIAN RESTURANT
01.2025 - Current
Server Assistant
White Spot
06.2024 - 11.2024
Bachelors - Commerce
University Canada West
AVAILABILITY
Available to work any day of the week, flexible with hours.
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