Sada Bukuru
Edmonton,AB
Summary
Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Overview
10
10
years of professional experience
Work History
Housekeeper
Right Choice camps and catering
Edmonton, AB
02.2020 - 03.2023
- Completed safety training and certifications
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces daily
- Reported any maintenance issues or damage to supervisors immediately.
- Emptied trash receptacles throughout the property.
- Changed bed linens and towels, tidied up rooms daily
- Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
- Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Reported damage or theft of hotel property to management.
- Maintained and organized cleaning supplies stock.
- Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
- Swept and damp-mopped private stairways and hallways.
- Communicated with maintenance team on damages to repair.
- Completed day-to-day duties accurately and efficiently.
- Worked with cross-functional teams to achieve goals.
- Oversee the inventory of cleaning supplies and equipment, monitor usage, and ensure timely replenishment to support efficient operations.
- Address guest concerns and inquiries related to housekeeping promptly and professionally working to enhance overall guest satisfaction.
Barber
Kingdom Cut Club
Edmonton, AB
10.2021 - 12.2021
- Provide haircutting and styling services to clients, utilizing a variety of techniques and staying updated on current trends.
- Perform shaving and beard grooming services including precise detailing and maintaining a clean and well groomed appearance.
- Offer expertise in hair coloring, highlighting and other chemical treatments providing recommendations based on client preferences and hair type.
- Maintain a clean and organized work environment adhering to strict sanitization protocols for tools and equipment to ensure a safe and hygienic space.
- Conduct thorough consultations with clients to understand their preferences lifestyle and hair care needs ensuring personalized and satisfactory services.
- Stay informed about current hairstyle trends, techniques and industry developments to provide clients with the latest and most fashionable services.
- Educate clients on proper hair care techniques, products and at home maintenance to extend the longevity of their hairstyles.
- Recommend and sell hair care and grooming products based on clients needs contributing to additional revenue and client satisfaction.
- Manage client appointments efficiently ensuring a smooth flow of operations and minimal wait times for clients.
Barber
Tommy Guns
Edmonton, AB
09.2019 - 06.2021
- Completed safety training and certifications
- Styled and designed traditional and contemporary hairstyles for men and women daily.
- Provide haircutting and styling services to clients, utilizing a variety of techniques and staying updated on current trends.
- Perform shaving and beard grooming services including precise detailing and maintaining a clean and well groomed appearance.
- Offer expertise in hair coloring, highlighting and other chemical treatments providing recommendations based on client preferences and hair type.
- Maintain a clean and organized work environment adhering to strict sanitization protocols for tools and equipment to ensure a safe and hygienic space.
- Conduct thorough consultations with clients to understand their preferences lifestyle and hair care needs ensuring personalized and satisfactory services.
- Stay informed about current hairstyle trends, techniques and industry developments to provide clients with the latest and most fashionable services..
- Recommend and sell hair care and grooming products based on clients needs contributing to additional revenue and client satisfaction.
Barber
Tommy Guns
Lethbridge, AB
02.2017 - 09.2019
- Completed safety training and certifications
- Provide haircutting and styling services to clients, utilizing a variety of techniques and staying updated on current trends.
- Perform shaving and beard grooming services including precise detailing and maintaining a clean and well groomed appearance.
- Offer expertise in hair coloring, highlighting and other chemical treatments providing recommendations based on client preferences and hair type.
- Maintain a clean and organized work environment adhering to strict sanitization protocols for tools and equipment to ensure a safe and hygienic space.
- Conduct thorough consultations with clients to understand their preferences lifestyle and hair care needs ensuring personalized and satisfactory services.
- Stay informed about current hairstyle trends, techniques and industry developments to provide clients with the latest and most fashionable services.
- Educate clients on proper hair care techniques, products and at home maintenance to extend the longevity of their hairstyles.
- Recommend and sell hair care and grooming products based on clients needs contributing to additional revenue and client satisfaction.
- Manage client appointments efficiently ensuring a smooth flow of operations and minimal wait times for clients.
- Provide excellent customer service by fostering a positive and welcoming atmosphere, addressing client concerns and building lasting relationships to encourage repeat business and referrals.
Sales Associate
Garage
Red Deer, AB
05.2015 - 01.2017
- Worked with fellow sales team members to achieve group targets.
- Organized store by returning merchandise to proper areas and restocked displays.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Greet and assist customers in a friendly and approachable manner.
- Provide product information and assistance to help customers make informed purchase decisions.
- Train new employees on proper cash handling procedures and customer service expectations.
- Operate cash registers and process customer transactions accurately.
- Address customer inquiries, concerns and complaints promptly and professionally.
- Handle cash, credit cards, and other forms of payment securely.
- Keep the sales floor and cashier area and fitting rooms clean and organized.
- Stay informed about product features, specifications, and promotions to provide accurate information to customers.
- Monitor and report any maintenance issues to ensure a safe and pleasant shopping environment.
- Direct customers to appropriate store sections or colleagues for specialized assistance.
- Complete end of day closing procedures including securing cash balancing registers and preparing the store for the next day.
Sales Associate/Cashier Assistant
Boathouse Clothing
Red Deer, AB
06.2013 - 03.2015
- Greet and assist customers in a friendly and approachable manner.
- Provide product information and assistance to help customers make informed purchase decisions.
- Train new employees on proper cash handling procedures and customer service expectations.
- Operate cash registers and process customer transactions accurately.
- Address customer inquiries, concerns and complaints promptly and professionally.
- Handle cash, credit cards, and other forms of payment securely.
- Keep the sales floor and cashier area and fitting rooms clean and organized.
- Stay informed about product features, specifications, and promotions to provide accurate information to customers.
- Monitor and report any maintenance issues to ensure a safe and pleasant shopping environment.
- Direct customers to appropriate store sections or colleagues for specialized assistance.
- Complete end of day closing procedures including securing cash balancing registers and preparing the store for the next day.
Education
Hairstylist
Murari Chand College
Red Deer, AB02.2017
High School Diploma -
École Lindsay Thurber Comprehensive
Red Deer, AB06.2015
Skills
- Exceptional customer service skills
- Reliable
- Creativity
- Cleaning Methods
- Hardworking
- Exceptional Time Management
- Patience
- Communication
- Organizational Skills
- Multitasking
- Endurance
- Ergonomics and Safety Training
- Safe Cleaning With Chemicals
Languages
English
Full Professional
Swahili
Native/ Bilingual
Timeline
Barber
Kingdom Cut Club
10.2021 - 12.2021
Housekeeper
Right Choice camps and catering
02.2020 - 03.2023
Barber
Tommy Guns
09.2019 - 06.2021
Barber
Tommy Guns
02.2017 - 09.2019
Sales Associate
Garage
05.2015 - 01.2017
Sales Associate/Cashier Assistant
Boathouse Clothing
06.2013 - 03.2015
Hairstylist
Murari Chand College
High School Diploma -
École Lindsay Thurber Comprehensive