SACHLEEN KAUR

Results-oriented customer service manager with a proven track record of delivering exceptional service and driving customer satisfaction. Skilled in managing teams, office work, and utilizing Microsoft Excel and Word for efficient workflow management. Demonstrated expertise in effective time management, exceptional telephone etiquette, and building strong customer relationships. Adept at staff management and employee scheduling, with a focus on team building and leadership. Results-oriented professional with extensive experience in customer service and management. Proven ability to lead teams and manage operations while providing excellent customer service. Demonstrated success in developing strategies to improve customer satisfaction and loyalty, increase revenue, and reduce operating costs. Adept at using data to make strategic decisions and achieve business objectives.