Sachin Sidhu
Timmins,ontario
Summary
IT professional with expertise in network troubleshooting and client service, honed at Northern College. Successfully executed lab upgrades and provided technical support at Circle K, showcasing adaptability and collaboration. Proficient in Windows Server management, consistently delivering results in dynamic settings.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Line Cook
Casey’s Bar & Grill
Timmins, Ontario
12.2024 - Current
- Maintained organization and performance under time pressure, reflecting strong multitasking skills.
- Followed documented procedures precisely—transferable to IT SOPs and system documentation.
- Demonstrated reliability, adaptability, and teamwork in a dynamic shift-based environment.
- Checked food temperature regularly to verify proper cooking and safety.
Volunteer IT Technician Activity
Northern College
Timmins, Ontario
06.2025 - 07.2025
- Participated in a campus-wide lab upgrade project by replacing legacy desktop computers with modern PCs.
- Installed and configured Windows operating systems on new machines.
- Joined each computer to the college’s domain using Active Directory, verifying connectivity and user account functionality.
- Gained practical exposure to PC hardware setup, IP configuration, and domain-level authentication.
- Collaborated with IT staff and followed change management best practices during the deployment.
- Set up PCs, projectors, and microphones for use in video conferencing rooms.
Customer Service Associate
Circle K Gas Station
Timmins, Ontario
01.2024 - 12.2024
- Provided frontline technical assistance for store equipment, such as point-of-sale terminals and card readers.
- Reported system issues and assisted in resolving basic networking problems (e.g., frozen systems, connectivity issues).
- Demonstrated excellent communication skills while supporting diverse customers in a fast-paced setting.
- Developed attention to detail and accountability through handling daily financial transactions.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Managed high call volume with exceptional time management skills, minimizing wait times for customers.
Education
Computer Engineering Technician Diploma -
Northern College
Timmins, ON08.2025
Skills
- Networking fundamentals
- Subnetting techniques
- Authentication, authorization, and accounting (AAA)
- Network troubleshooting
- Documentation practices
- Collaborative teamwork
- Client service orientation
- Windows Server management
- Effective listening
- IT network security
- ASA Firewalls
- Local area networking
- Operating systems
- Wireless networking
- Virtual machine migration
- Microsoft Hyper-v
- VMware vSphere
Certification
- CCNA, Scheduled 2025
- Cisco CyberOps Training, Northern College
- TryHackMe – Cybersecurity Labs, Beginner to Intermediate
- A+ Fundamentals
Timeline
Volunteer IT Technician Activity
Northern College
06.2025 - 07.2025
Line Cook
Casey’s Bar & Grill
12.2024 - Current
Customer Service Associate
Circle K Gas Station
01.2024 - 12.2024
Computer Engineering Technician Diploma -
Northern College
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