SACHIN SHIVADE
Niagara Falls,ON
Summary
To work with an organization where I can apply my expertise to learn continuously in the pursuit of achieving proficiency and excellence, thus giving me the maximum job satisfaction and career growth.
Overview
15
15
years of professional experience
Work History
Food Service Supervisor
Helias Enterprises (Hotel Comfort Inn)
06.2024 - Current
- Kept guest and work areas clean, organized, and sanitized per established standards.
- Reduced food waste by implementing proper inventory tracking and storage practices.
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
- Maintained health and food safety standards at all stages, from storage through delivery.
- Ordered new supplies and food to maintain service levels.
- Promoted a positive work culture that encouraged teamwork resulting in an uptick in employee retention rates.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Assistant Facility Manager
CBRE South Asia Pvt. Ltd.
06.2023 - 10.2023
- Ensuring timely and accurate completion FM reports pertaining to assigned Facilities.
- Ensuring the planning and execution of all preparation required for Conferences / meetings of the client visits scheduled in facility.
- Managing the upkeep of facility, equipment and supplies to meet health and safety standards.
- Ensuring that facilities meet government regulations and environmental, health and security standards.
- Creating and maintaining budgets for maintenance, repairs and contracts.
- Planning for the future by forecasting the facility’s upcoming needs and requirements.
- Ensuring that basic facilities are well-maintained and conducting proactive maintenance.
- Conducted regular audits of the facility''s records, policies, and procedures to ensure compliance with regulatory requirements.
- Maintained high safety standards with routine inspections, identifying potential hazards, and addressing them proactively.
- Coordinated staff training programs, increasing employee knowledge and improving overall performance levels.
- Improved facility efficiency by implementing new management strategies and optimizing staff schedules.
- Streamlined inventory management processes to reduce waste and ensure adequate supplies were always available.
Facility Manager (Soft Service Professional)
JLL (Jones Lang LaSalle)
06.2022 - 02.2023
- Administrative support to the Facilities Management team at assigned Facilities
- Supervise to all Housekeepers staff and cafeteria staff
- Ensuring the planning and execution of all preparation required for cafeteria breakfast & Lunch set-ups
- Ensuring that basic facilities are well-maintained and conducting the housekeeping & Cafeteria staff trainings as per training calendar
- Assign duties, inspect work, and investigate complaints regarding housekeeping service and cafeteria service areas
- Conduct orientation training and in service training for cleaning supervisor to demonstrate house holding policies, work procedures and maintenance of equipment
- Conducting the monthly meeting with Housekeeping & Cafeteria team management to discuss the issues & improvement.
- Coordinated with cleaning and janitorial services to keep facility clean and presentable for occupants.
- Conducted regular audits to maintain compliance with industry regulations and company policies, mitigating potential risks.
- Maintained inventory and ordered supplies to keep facility resources readily available.
Soft Service, Senior Executive
CBRE South Asia Pvt Ltd.
10.2016 - 05.2022
- Housekeeping overall In-charge for the day-to-day housekeeping activities of the facilities.
- Imparting daily instructions & checking the house keeping operatives on good grooming standards, maintaining personal hygiene, proper methods adapted for the activities.
- Imparting instructions & training to the housekeeping supervisors & operatives.
- Maintaining the stock & records of housekeeping consumables.
- Liaising between the Client & the Vendors for procurement of housekeeping consumables.
- Forwarding of monthly stock inventory, preparation & maintaining the carpet shampooing, pest control, deep cleaning activities, vacuuming schedules.
- Maintaining training related documents as per training calendar.
- Trained and guided team members to maintain high productivity and performance metrics.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Food and Beverage Server
Hotel Jerome An Auberge Resort
11.2014 - 03.2016
- Responsibilities of talking food & beverage orders & serve to guest
- Checked on guests throughout meal to attend to needs and provide great service.
- Co-ordination with kitchen team to check on menu of the day
- Maintain the highest standards of Food & Beverage functions
- Banquet setups for weddings & big events
- Food & Beverage service during weddings & big events in Banquets.
- Cleaned and set up tables to promptly seat guests and reduce wait times.
- Providing excellent customer service, successfully upselling relevant products and services for increased customer satisfaction.
- Displayed a strong knowledge of menu items, ingredients, and preparation methods to answer questions from guests confidently and provide informed recommendations.
Assistant Manager
Domino’s Pizza (Jubilant Food Works Limited)
08.2011 - 10.2014
- Responsibilities of achieving Sales, Profitability, Cost control, Budgeting of Food & Beverage Service department
- Maintain the highest standard of food & beverage functions through development of and adherence to policies and procedures
- Establish the rapport with guest to ensure satisfaction and repeat business
- Consistent check of restaurant F&B quality, service, appearance and cleanliness.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various projectstasks.
- Engaged with customers to gather feedback, using insights to improve service and product offerings.
Food & Beverage Server
Manor House Hotel
12.2009 - 10.2010
- Restaurant: Escorting guests their allotted tables during breakfast, lunch and dinner, taking their food orders and serving them; up-selling food and drinks, maintaining the standard of services
- Bar: Taking guest orders and serving them food and drinks, maintain hygiene standard, doing inventory and requisitioning, stock taking and record maintenance.
- Promoted a safe dining environment by adhering to strict food handling guidelines and maintaining cleanliness standards throughout the establishment.
- Cleaned and set up tables to promptly seat guests and reduce wait times.
Education
Higher National Diploma in Hospitality Management - Hospitality And Tourism Management
Highgate Academy For Professional Development
Newhaven, United Kingdom09.2009
Secondary School Certificate - Secondary Education
Maharashtra Board
Pune India02.2006
High School Diploma -
Pune University
Pune India03.2004
Skills
- Staff Supervision
- Kitchen staff coordination
- Staff Leadership
- Food Preparation
- Ordering Supplies
- Inventory Management
- Waste Reduction
- Sanitation Standards
- Inventory Control
- Microsoft Excel
- Food and Beverage Service
Personal Information
- Date of Birth: 03/01/86
- Gender: Male
- Marital Status: Married
Extracurricular Activities
Completed an IELTS Exam, 6.0, 11/01/23 Good Communication skill in English language. Passed Excel Adult Literacy Exam Level-1, Highgate Academy (UK), 08/01/09 Passed Level 2 Award in Food Safety in Catering, UK
Languages
English
Full Professional
Hindi
Native or Bilingual
Marathi
Native or Bilingual
Travel
I like travelling & explore the world.
Timeline
Food Service Supervisor
Helias Enterprises (Hotel Comfort Inn)
06.2024 - Current
Assistant Facility Manager
CBRE South Asia Pvt. Ltd.
06.2023 - 10.2023
Facility Manager (Soft Service Professional)
JLL (Jones Lang LaSalle)
06.2022 - 02.2023
Soft Service, Senior Executive
CBRE South Asia Pvt Ltd.
10.2016 - 05.2022
Food and Beverage Server
Hotel Jerome An Auberge Resort
11.2014 - 03.2016
Assistant Manager
Domino’s Pizza (Jubilant Food Works Limited)
08.2011 - 10.2014
Food & Beverage Server
Manor House Hotel
12.2009 - 10.2010
Higher National Diploma in Hospitality Management - Hospitality And Tourism Management
Highgate Academy For Professional Development
Secondary School Certificate - Secondary Education
Maharashtra Board
High School Diploma -
Pune University
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