Sachin Saroya
Vaughan,ON
Summary
Information Specialist experienced in managing data for employers and clients and distributing information across organization. Analyzes data, supports security, organizes and classifies, maintains records and contributes to team efforts.
Assisted and helped the general manager in managing and supervising the overall operation of the gas station and facilitated the delivery of goods and merchandise for the gas station and convenience store.
Forward-thinking professional offering more than a year of experience working in fast-paced kitchens. Skilled at staying focused and productive in high-stress situations and maintaining calmness in busy times. Excellent and proven skills.
Overview
7
7
years of professional experience
Work History
Senior Cook /Front End Assistant
Churchs Texas Chicken
07.2023 - Current
- Consistently met or exceeded daily production goals while maintaining high-quality standards.
- Spearheaded efforts to maintain accurate recipe files, ensuring consistency across all dishes produced within the establishment.
- Assisted in the design of weekly specials, incorporating seasonal ingredients for maximum freshness.
- Reduced food waste by monitoring inventory levels and adjusting production accordingly.
- Food management and storage.
- Inventory Restocking and FIFO implied.
Customer Service Representative
Petro Canada And Suncor Oil
06.2022 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Demonstrated excellent communication skills in resolving product and consumer complaints.
- Educated customers on special pricing opportunities and company offerings.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Fielded customer complaints and queries, fast-tracking for problem resolution.
- Assisted customers with making payments or establishing payment plans to bring accounts current.
Superintendent
SDA Building services
08.2021 - 08.2022
- Oversaw complete construction process to maximize quality, cost controls and efficiency.
- Managed projects by coordinating materials, inspections and contractor tasks.
- Managed projects to complete on schedule by working with specialized teams.
- Maintained safe work site by implementing safety requirements and good housekeeping regulations.
- Prepared and presented verbal and written reports to provide recommendations to project team.
- Kept detailed progress records to hit strict deadlines and adjust plans.
- Responding to resident requests, conducting regular inspections of the building’ common areas and performs routine maintenance for all building spaces.
- Handle everything from repairing leaks to overseeing teams of contractors for major repairs.
- Confirmed that residents and staff members observed safety procedures and conducted inspections to identify and resolve dangerous issues.
- Reported illnesses, emergencies and crisis situations immediately to Site Management for assistance.
Cashier Supervisor
Petro Canada and Suncor Oil
07.2020 - 08.2021
- Counted tills for beginning of shift with start money and balanced and reconciled register at end of shift.
- Called for backup cashiers during peak times to minimize wait time for customers.
- Supported front-end procedures to keep items well-stocked to prevent shrinkage.
- Processed exchanges and returns by inputting in company database.
- Connected with customers to provide assistance and collect feedback to optimize operations.
- Built and maintained working relationships with peers and upper management.
- Processed payments promptly for customers to exceed productivity standards.
- Verified customer age requirement for alcohol or tobacco purchases.
- Trained employees on cash drawer operations and customer service protocols to carry out assigned tasks.
- Attended to gas spills and accidents promptly and according to established guidelines.
- Managed product staging to efficiently transfer items between receiving, storage and shipping locations.
- Alternated goods in inventory by observing first-in/first-out approach to keep shelves organized and properly stocked.
Shipping Executive/Warehouse Order Picker
Savino Del bene
03.2020 - 08.2020
- Operated warehouse equipment with caution and according to manufacturer instructions to reduce risk of accidents and malfunctions.
- Used RF scanner to pick items from bins and complete orders.
- Used handheld scanners to key in data for packages.
- Pulled merchandise to fulfill orders to specification.
- Reported damaged products or safety hazards to immediate supervisor.
- Assembled customer orders from stock and placed orders on pallets for shipping department.
- Conducted inventory transactions using scanner gun.
- Prepared inventory for shipment by attaching tags and labels.
- Updated inventory and production information using warehouse management systems and scanner guns.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
- Read orders to obtain item numbers and located merchandise in bins or on shelves.
- Demonstrated great teamwork skills with staff members involved in production and transport.
- Packaged items with appropriate materials to prevent damage during shipping.
- Stocked shelves, racks and bins with new or transferred merchandise.
- Operated forklift and pallet jack to transport heavy loads.
- Read orders to verify attributes and quantities of merchandise.
- Compared merchandise invoices to items actually received.
- Printed accurate labels and applied to boxes, crates and containers prior to shipment.
- Collaborating with internal departments to optimize the flow of orders from preparation to shipment
Customer Service Representative /Call Center Customer Service Representative
Videocon Inc.
01.2018 - 09.2018
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Answered incoming calls and provided highest level of professionalism and knowledgeable service to every customer.
- Managed customer expectations by clarifying needs, identifying options and recommending products and services.
- Met or exceeded call speed, accuracy and volume benchmarks on consistent basis.
- Answered, screened and processed high volume of calls daily with call management system and web-based communications.
- Updated customer accounts, addresses and contact information within call management databases.
- Handled more than 13 calls per hour to assist customers and dispatch services.
Education
Diploma - Business Administration
Liasion College of Business And Culinary Arts
05.2020
Advanced Diploma - Diploma in Advance CSE And Networking
Guru Nanak Dev Uni
12.2018
Certificate of Technical Studies - Computer Network Electronics Technician
O7 Services
09.2017
Skills
- Report generation
- Credit card payment processing
- Report creation
- Microsoft Office expertise
- Accurate, Efficient and Multi-tasker, Hard worker and Calm under pressure Certified in networking
- Knowledgeable in Computer programs such as Microsoft Office, Excel, PowerPoint and Word
- Willingness to work in team and possess problem-solving skill
- Knife Skills
- Ingredient Knowledge
- Frying techniques
- Sanitation Procedures
- Kitchen Management
Languages
English
Full Professional
Timeline
Senior Cook /Front End Assistant
Churchs Texas Chicken
07.2023 - Current
Customer Service Representative
Petro Canada And Suncor Oil
06.2022 - Current
Superintendent
SDA Building services
08.2021 - 08.2022
Cashier Supervisor
Petro Canada and Suncor Oil
07.2020 - 08.2021
Shipping Executive/Warehouse Order Picker
Savino Del bene
03.2020 - 08.2020
Customer Service Representative /Call Center Customer Service Representative
Videocon Inc.
01.2018 - 09.2018
Diploma - Business Administration
Liasion College of Business And Culinary Arts
Advanced Diploma - Diploma in Advance CSE And Networking
Guru Nanak Dev Uni
Certificate of Technical Studies - Computer Network Electronics Technician
O7 Services
Similar Profiles
Sumandeep KaurSumandeep Kaur
Shift Supervisor at Churchs Texas ChickenShift Supervisor at Churchs Texas Chicken
Vishali Vishali null
Customer Service Cashier at Churchs texas chickenCustomer Service Cashier at Churchs texas chicken
Jasmine JacksonJasmine Jackson
Cashier/Drivethru/Manager at Churchs Texas ChickenCashier/Drivethru/Manager at Churchs Texas Chicken