Dynamic manager with extensive experience in operations management and customer service. Skilled in enforcing safety regulations and training staff to optimize performance. Committed to resolving issues promptly and fostering a productive team environment.
Overview
16
16
years of professional experience
Work History
Manager
Domino's
Wainwright, Alberta
09.2023 - Current
Supervised daily operations to ensure efficient pizza preparation and delivery.
Trained new staff on company policies and operational procedures.
Managed inventory levels to maintain supply for peak hours.
Coordinated team schedules to align staffing with peak demand.
Implemented quality control measures to ensure compliance with food safety standards.
Resolved customer complaints to improve overall service satisfaction.
Enforced customer service standards and resolved customer problems to uphold quality service.
Provided leadership during times of organizational change or crisis situations.
Ensured compliance with all applicable laws, regulations, industry standards.
Construction Manager
Shri Hari Developers
kapadwanj, Gujrat ( India )
07.2018 - 06.2023
Supervised subcontractors to uphold quality standards and enhance project outcomes.
Managed daily construction operations and ensured compliance with safety regulations.
Utilized project management software to plan, track, and manage construction activities efficiently.
Oversaw daily on-site construction operations, ensuring projects met design specifications and safety standards.
Monitored changes in scope or design to implement timely contract adjustments.
Eliminated project lags by organizing work-in-progress and effectively delegating tasks.
Contracted and managed skilled workers for diverse construction projects.
Construction Supervisor
Shri Hari Developers
Kapadwanj, Gujrat
02.2010 - 06.2018
Spearheaded full-cycle construction processes, overseeing quality assurance, as-built drawing creation, and change management to ensure project completion and client satisfaction.
Supervised daily construction activities, ensuring compliance with safety standards and fostering a safe work environment.
Managed multiple projects simultaneously while maintaining a high level of productivity among workers.
Assigned tasks to subcontractors and monitored their performance to ensure quality standards were met.
Inspected work sites for adherence to design specifications and regulatory requirements.
Coordinated with architects, engineers and other professionals regarding design changes and adaptations on-site.
Trained new staff on safety protocols and operational procedures on-site.
Maintained comprehensive records of contractor work, including time sheets and supply purchases, enhancing project tracking and accountability.