SACHIN GUPTA
EDMONTON,AB
Summary
Driven by a strong work ethic and integrity, I enhanced collaboration and efficiency at Accenture, leading to significant cost savings. My background in customer service at Liquor Empire honed my patience and organizational abilities, ensuring high accuracy in transactions and customer satisfaction. Skilled in both technical analysis and empathetic customer assistance, I excel in fostering growth and competitive advantage.
Overview
2
2
years of professional experience
Work History
Cashier | Customer Service
Liquor Empire
04.2024 - 08.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Handled cash with high accuracy and took care to check bills for fraud.
Senior Technical Analyst
Accenture
05.2022 - 07.2023
- Spearheaded efforts to improve collaboration between technical analysts and other departments, fostering culture of knowledge sharing and mutual support.
- Streamlined technical processes by identifying inefficiencies and implementing improved solutions.
- Aligned technology initiatives with organizational goals to drive growth and competitiveness within market space.
- Optimized IT infrastructure by recommending hardware and software upgrades, resulting in increased productivity and cost savings.
- Mentored junior analysts in best practices for data analysis, software development, and project management.
Education
BBA - Business Management
Olds College of Agriculture And Technology
Olds, AB04.2024
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Reliability and punctuality
- Organizational abilities
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Cashier | Customer Service
Liquor Empire
04.2024 - 08.2024
Senior Technical Analyst
Accenture
05.2022 - 07.2023
BBA - Business Management
Olds College of Agriculture And Technology
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