Sachin Gehani
Timmins,ON
Summary
Highly organized Project Manager focused on addressing complex obstacles with experienced insight and anticipation. Demonstrating knowledge of quality management principles through clear communication of task expectations and informed suggestions for process optimizations. Determined advocate of safe and ethical work environment to comfortably accomplish project objectives according to organizational standards.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Software Quality Assurance Analyst
DigiQB
10.2021 - 08.2022
As a Software Quality Assurance (QA) Analyst, I was responsible for ensuring the quality, reliability, and efficiency of software products. I used to conduct thorough testing procedures, including manual and automated tests, to identify defects, bugs, and areas for improvement in software applications. I developed and executed test plans, documented test cases, and collaborated with development teams to address issues and ensured adherence to quality standards.
Additionally, I contributed to continuous process improvement initiatives to enhance overall software development and delivery processes.
Customer Service Representative
Desoto Technologies
12.2020 - 09.2021
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls and chats with minimal wait times.
- Answered customer telephone calls and chats promptly to avoid on-hold wait times.
Grill Cook
Compass Group (On-Campus at Northern College)
10.2023 - Current
- Stored and handled goods correctly to maintain freshness and condition.
- Cooked regular menu items and seasonal offerings according to corporate standards and guidelines.
- Ensured proper cooking temperatures were maintained for various proteins, resulting in consistent dish quality and reduced risk of foodborne illness.
- Grilled meats and seafood to customer specifications.
- Prepared meals according to customer specifications.
Store Associate
Mark's Work Warehouse
11.2022 - 10.2023
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Increased sales and customer satisfaction through personalized servicing.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
Education
Project Management - Project Management - Information Technology
Northern College
Timmins, ON12.2023
Information Systems Business Analysis - Information Technology
Northern College
Timmins, ON04.2023
Bachelor of Science - Information Technology
LJ Institute Of Engineering & Technology
India07.2017
Skills
- Good Communication Skills
- Time Management Skills
- Experience with working on projects on MS Office, PowerPoint, and various Microsoft platforms
- Documentation and reporting skills for projects
- Team Management Skills
- Experienced in generating Bug Reports
- Cross-browser testing skills
- Marketing Skills
- Risk Management
- Reporting Skills
- Best Customer Service Skills
- Problem Solving Skills
- Strategic Approach
- Detailed understanding of Agile Testing processes, SDLC, Defect tracking, SQL, Operating Systems, Analytical Testing, and so on
- Writing automated tests
- Black Box Testing
Projects
Project: XoXo Store E-commerce Website
Aim : Increases discount % on adding more items
During my academic journey, I developed the XoXo Store, an e-commerce platform showcasing my comprehensive skills in web development and design. Utilizing HTML, CSS, and PHP, I developed a robust online retail solution aimed at delivering an intuitive user experience for customers. The XoXo Store featured a responsive and user-friendly design, ensuring seamless functionality across diverse devices, while integrating secure payment gateways to facilitate safe and reliable transactions. Additionally, I implemented an efficient admin panel empowering administrators to manage inventory, monitor orders, and oversee user accounts securely. Through this project, I honed my abilities in front-end and back-end development, database management, and team leadership, resulting in a fully functional and secure e-commerce platform tailored to meet market demands.
Project: Local Movie Theater (Devi Cinema) Web Portal
Aim : Enabling customers to order food while watching the movie
After graduation, I undertook a significant project involving the development of a tailored web portal for a local movie theater. Tasked with enhancing the theater's online presence and customer experience, I led the design and implementation of a dynamic web portal using HTML, CSS, and a backend framework (such as Node.js or Django).
The web portal facilitated seamless food ordering, enabling users to order food through the web portal. Implementing a user-friendly interface, I ensured intuitive navigation and responsiveness across various devices, optimizing the platform's accessibility.
Certification
I have successfully achieved Coursera certificates mentioned below:
Foundations of Project Management
Agile Project Management
Introduction to Scrum Master Training
Tableau Public for Project Management and Beyond
Availability
- Full-Time
Motivation For Work
I believe in working hard and completing all tasks on time. I also believe in being on time and giving my best in every situation.
Languages
English
References
Available Upon Request
Timeline
Grill Cook
Compass Group (On-Campus at Northern College)
10.2023 - Current
Store Associate
Mark's Work Warehouse
11.2022 - 10.2023
Software Quality Assurance Analyst
DigiQB
10.2021 - 08.2022
Customer Service Representative
Desoto Technologies
12.2020 - 09.2021
Project Management - Project Management - Information Technology
Northern College
Information Systems Business Analysis - Information Technology
Northern College
Bachelor of Science - Information Technology
LJ Institute Of Engineering & Technology
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