Sachin Chhetri
Brampton
Summary
Developed exceptional customer relations and communication skills in fast-paced environment, seeking to transition into new field. Excel at understanding customer needs and resolving issues efficiently, ensuring satisfaction and loyalty. Looking to leverage these skills to bring value and adaptability to new role in dynamic setting.
Overview
1
1
year of professional experience
Work History
Customer Service Associate: Electric, and Hardware Department
RONA Plus
09.2024 - Current
- Matched customer service expectations while maintaining high standards of communication, resulting in customer satisfaction.
- Delivered efficient customer service and support, consistently meeting KPIs related to response time and service quality.
- Assisted customer with product selection and provided information based on their needs.
- Collaborated with team members across different departments to ensure customer needs are met.
- Maintained clean and organized department aisle and performed regular stock replenishment duties.
- Properly followed store loss and prevention policies and helped in maintaining a secure shopping environment.
Education
Human Resource and Business Management - Human Resource, Finance, Strategy & Management, Minor in Economics
Algoma University
Brampton, ON05.2025
Bachelor of Business Administration - Finance, Strategy & Management, Economics, and Business Ethics
SRM University
08.2016
Skills
- Customer service
- Team collaboration
- Problem resolution
- Product knowledge
- Stock replenishment
- Inventory control
- Attention to details
- Proficient in MS Suit
Languages
English
Hindi
Timeline
Customer Service Associate: Electric, and Hardware Department
RONA Plus
09.2024 - Current
Human Resource and Business Management - Human Resource, Finance, Strategy & Management, Minor in Economics
Algoma University
Bachelor of Business Administration - Finance, Strategy & Management, Economics, and Business Ethics
SRM University
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