Highly organized and detail-oriented professional demonstrating exceptional administrative, analytical, and interpersonal skills. Proven track record in delivering excellence in both professional and creative endeavors.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Administrative Assistant
360 Construction Consultants
12.2024 - Current
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Managed filing system, entered data and completed other clerical tasks.
Senior Visa Officer
Turkish Embassy in Beirut
09.2020 - 11.2024
I served as a visa officer at the authorized visa application office for Turkey in Lebanon
In this role, I facilitated the visa application process by conducting interviews with applicants and providing detailed feedback to the Turkish Embassy
Additionally, I managed call center operations and delivered exceptional customer service
Administrative Assistant
Saccal Systems
03.2019 - 01.2020
I managed invoicing and followed up with customers to ensure satisfaction regarding our services
I answered phone calls, responded to emails, and provided assistance to the CEO
Sales Associate
ABC Verdun
07.2018 - 01.2019
I honed my skills in understanding and meeting customer needs
Administrative Assistant
Root SARL
11.2017 - 06.2018
I assisted the CEO in managing office operations
This included handling phone calls, managing emails, and providing students comprehensive assistance regarding our services
Education
Master of Arts - M1 in Translation
Saint-Joseph University
05.2022
Bachelor of Arts - Sociology and Anthropology
American University of Beirut
05.2016
Baccalaureate - Economy & Sociology
École des Soeurs de Saint Joseph de l'Apparition
05.2012
Skills
Customer service
Computer skills
Office administration
Time management
Certification
"Mental Health: Student Empowerment And Building Resilience" E-Course, American University of Beirut, November2023
Turkish Language Certification (B2.2), Yunus Emre Institute, December2022
Languages
Arabic
Native or Bilingual
English
Full Professional
French
Full Professional
Turkish
Professional Working
Publications
Writer of the novel "A Step Closer", published in May2024
Timeline
Administrative Assistant
360 Construction Consultants
12.2024 - Current
Senior Visa Officer
Turkish Embassy in Beirut
09.2020 - 11.2024
Administrative Assistant
Saccal Systems
03.2019 - 01.2020
Sales Associate
ABC Verdun
07.2018 - 01.2019
Administrative Assistant
Root SARL
11.2017 - 06.2018
Bachelor of Arts - Sociology and Anthropology
American University of Beirut
Baccalaureate - Economy & Sociology
École des Soeurs de Saint Joseph de l'Apparition
Master of Arts - M1 in Translation
Saint-Joseph University
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