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Energetic Call Center Collection Agent with strong time management skills who thrives in a fast-paced, dynamic environment.

Proven professional with a track record of enhancing customer satisfaction at CVS through effective problem-solving and empathy. Skilled in CRM software and maintaining composure under pressure, I've significantly improved client experiences and trained teams, demonstrating strong critical thinking and a patient-centered approach. Service professional with proven ability to deliver results in high-pressure environments. Adept at managing customer interactions, resolving issues efficiently, and ensuring satisfaction. Strong focus on team collaboration and adaptability to changing needs. Skilled in communication, problem-solving, and multitasking, with dependable and flexible approach to every task.

Well-rounded professional with valuable clerical, management, and customer service experience. Able to provide timely, complete, and accurate data, maintain operations by following policies and procedures, and support administrative functions in conjunction with the healthcare team. - Ultimate Medical Academy – HIPAA Essentials for Healthcare Professionals Certificate. - Able to make decisions based on facts and experience and implement a course of action. - Customer service skills necessary to communicate effectively with patients and healthcare providers. - Strong time management skills with the ability to establish priorities to meet timelines. - Work as part of a team and maintain a professional and positive work environment. - Certified in CPR and First Aid. - Microsoft Office Applications – Word, Excel, and PowerPoint | Type 35 WPM.
Professional in inbound sales with a strong track record of delivering results. Adept at understanding customer needs, providing solutions, and driving sales. Highly collaborative, reliable team player with a flexible approach to dynamic environments. Skilled in communication, problem-solving, and maintaining customer satisfaction.

Results-oriented Business Development Center Manager with expertise in customer engagement and team leadership. Skilled in CRM software and enhancing organizational efficiency, driving lead conversion and customer satisfaction through strategic training and communication. Background includes identifying business opportunities, cultivating client relationships, and implementing growth strategies. Strengths encompass analytical skills, communication, and strategic planning.

SABRINA VIVIANA RUBIO

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Response Center Agent

Receptionist /Office Administrative Assistant

Cashier

Server

Head stylist assistant/ Salon assistant

Sales Associate

Sales Associate

Education

Cosmetology -

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Response Center Agent

Cashier

Server

Receptionist /Office Administrative Assistant

Head stylist assistant/ Salon assistant

Cosmetology -

Sales Associate

Sales Associate

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