Sabrina Zhao
Richmond,BC
Summary
Reliable and motivated cashier with 4+ years of experience providing excellent customer service skills, handling daily accounts, and maintaining inventory.
Overview
5
5
years of professional experience
Work History
Gap Retail Store
Wei An Gui
Shanghai, China
09.2024 - 02.2025
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Airbnb Customer Service
Asher Lee
Richmond, British Columbia
02.2023 - 07.2024
- Answered customer inquiries via phone, email, and chat.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Thaigo Food Group-cashier
Austin X
Victoria, British Columbia
03.2020 - 08.2022
- Delivered high level of customer service using active listening and engagement skills.
- Answered phone calls to assist customers with questions and orders.
Education
BBA - Accounting
Camosun College
Victoria12-2022
Skills
- Customer service
- Cash handling
- POS systems
- Team collaboration
Languages
English
Full Professional
Mandarin
Native/ Bilingual
Timeline
Gap Retail Store
Wei An Gui
09.2024 - 02.2025
Airbnb Customer Service
Asher Lee
02.2023 - 07.2024
Thaigo Food Group-cashier
Austin X
03.2020 - 08.2022
BBA - Accounting
Camosun College
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