Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Sabrina Zhao

Richmond,BC

Summary

Reliable and motivated cashier with 4+ years of experience providing excellent customer service skills, handling daily accounts, and maintaining inventory.

Overview

5
5
years of professional experience

Work History

Gap Retail Store

Wei An Gui
Shanghai, China
09.2024 - 02.2025
  • Processed credit card, cash, and check payments, ensuring all transactions were accurate.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.

Airbnb Customer Service

Asher Lee
Richmond, British Columbia
02.2023 - 07.2024
  • Answered customer inquiries via phone, email, and chat.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

 Thaigo Food Group-cashier

Austin X
Victoria, British Columbia
03.2020 - 08.2022
  • Delivered high level of customer service using active listening and engagement skills.
  • Answered phone calls to assist customers with questions and orders.

Education

BBA - Accounting

Camosun College
Victoria
12-2022

Skills

  • Customer service
  • Cash handling
  • POS systems
  • Team collaboration

Languages

English
Full Professional
Mandarin
Native/ Bilingual

Timeline

Gap Retail Store

Wei An Gui
09.2024 - 02.2025

Airbnb Customer Service

Asher Lee
02.2023 - 07.2024

 Thaigo Food Group-cashier

Austin X
03.2020 - 08.2022

BBA - Accounting

Camosun College

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Sabrina Zhao