Sabrina Zhao
Richmond,BC
Summary
Reliable and motivated cashier with 4+ years of experience providing excellent customer service skills, handling daily accounts, and maintaining inventory.
Overview
5
5
years of professional experience
Work History
Gap Retail Store
Wei An Gui
Shanghai, China
2024.09 - 2025.02
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Airbnb Customer Service
Asher Lee
Richmond, British Columbia
2023.02 - 2024.07
- Answered customer inquiries via phone, email, and chat.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Thaigo Food Group-cashier
Austin X
Victoria, British Columbia
2020.03 - 2022.08
- Delivered high level of customer service using active listening and engagement skills.
- Answered phone calls to assist customers with questions and orders.
Education
BBA - Accounting
Camosun College
Victoria2022-12
Skills
- Customer service
- Cash handling
- POS systems
- Team collaboration
Languages
English
Full Professional
Mandarin
Native/ Bilingual
Timeline
Gap Retail Store
Wei An Gui
2024.09 - 2025.02
Airbnb Customer Service
Asher Lee
2023.02 - 2024.07
Thaigo Food Group-cashier
Austin X
2020.03 - 2022.08
BBA - Accounting
Camosun College